Samsung I9 100 can't receive short messages from the short message platform (from the company's short message platform), but it can receive other information. What is the reason?

Hello, I'm sorry for the inconvenience.

According to your description, I suggest you try the following methods:

1. Check whether your company's SMS platform number is set as SMS blacklist or blocked by other third-party software.

2. Replace other SIM cards to see if this phenomenon occurs.

3. Back up your personal data, and then go to Settings-Privacy-Restore factory settings.

If the above methods can't solve the problem, please bring the purchase invoice and warranty card to the local service center. The following link is for your reference:/support/location/supportservice.do? Page = service. Location and place. cid = cn _ PPC _ support _ repair net _ 120522

I hope the above will help you, and I wish you a happy life.