Who are the designated return couriers of Vipshop?

Vipshop will not specify a courier to return the goods, but an ordinary courier will do. Be careful not to send it by express for payment.

Except for quality problems, special goods can be returned within seven days of receipt if they meet the following conditions. Household appliances: the goods are in good condition, the certificates are complete, and they have not been activated and used. Large furniture: the goods are in good condition, the documents are complete and unused. 3C products: The goods are in good condition, and the goods themselves, accessories, trademarks, relevant certificates and bills are complete.

At the same time, the return address will be sent to the mobile phone by SMS notification (for faster refund, please fill in the logistics information such as waybill number in the "Return Details" in time).

Extended data:

The precautions for returning goods of Vipshop are as follows:

Description of goods that do not support return: quality problems caused by unauthorized maintenance, misuse, collision, negligence, abuse, liquid ingress, accident, alteration, incorrect installation, or torn or altered labels, machine serial numbers and anti-counterfeiting marks. Unable to provide invoices (if invoices have been requested), warranty cards and other three-guarantee vouchers, or the information of three-guarantee vouchers is inconsistent with the goods or has been altered;

Goods in gift packages or suits cannot be partially returned. Valuables, such as gold ornaments, gold bars, expensive watches, etc. Due to policy reasons, some products are only international cross-border e-commerce products. When the goods are delivered, they should be returned according to the original packaging (including the original distribution box), and the anti-counterfeiting buckle of the goods should be buckled (not cut open).

Phoenix. Com- vipshop promised to return the goods in 7 days, but it was not implemented.

Vipshop-Return and Refund Guarantee