Mine is a red rice phone. There was no sound on the phone, but there was sound in the video. How should I reply?

Mine is a red rice phone. There is no sound when you make a phone call or send a voice, but there is sound in the video. This is caused by the abnormality of the mobile phone system. You can find backup and reset options in more settings of the mobile phone, and you can solve the problem by returning to the factory settings. Before that, it is recommended to back up the mobile phone data.

There is no sound (including WeChat voice) when watching videos and listening to music on mobile phones, but there is sound when making calls. What happened? There are the following situations

1, please check whether the phone is in mute or vibration mode. Operation: standby interface-pull down the screen top curtain-find the sound icon-click the icon to switch to sound mode.

2. Adjust the size of the incoming call: Set-Sound-Volume-* * (incoming call volume), and slide to the maximum.

3. Check whether there is sound in the * * * playback in the setting menu. If there is a sound, it is suggested to try another way.

4. Restart the phone.

5. If your mobile phone supports the function of turning off all sounds, it is recommended to go to Settings-Auxiliary Functions-Turn off all sounds-uncheck it.

What's wrong with Samsung s4 mobile phone without sound? The phone has sound, but the video has no sound. Dear Samsung users, hello:

According to your description, please refer to the following:

1. Check whether the option "Turn off all sounds" is set: Menu-Settings-My Device-Accessibility-Turn off all sounds and uncheck it.

Second, check whether the speaker is mute;

1, make a phone call to test whether the receiver and message are normal. If the mobile phone is tested normally, it is more likely that the speaker will fail, so it is recommended to send it for repair.

2. Test whether playing music is normal with original headphones. If the earphone works normally, the speaker is likely to fail, and it is recommended to send it for repair.

Third, eliminate software conflicts: backup mobile phone data (phone book, SMS, multimedia files, etc. ) and restore the factory settings (menu-Settings-Account-Reset-Restore the factory settings).

Fourth, contact the local Samsung service center for testing with the three-guarantee certificate and mobile phone. Please visit: support-.samsung./support/servicelocations.asp for the specific service center address.

Samsung knows to provide you with high-quality solutions and answer your questions attentively, hoping to get your satisfactory evaluation.

There is a sound in the video, but there is no sound in the sound. What's the matter? The reasons and solutions are as follows:

Reason:

Let's take a look at whether the mobile phone WeChat is played by the receiver or the speaker. The video is played by the speaker. If the mute is not turned on, press the volume button to see if the speaker is ringing. If not, maybe the speaker is broken.

Solution:

1) Check the mute button. There is a mute button on the left side of Apple's mobile phone, which can be adjusted up and down to realize voice switching function. See if it's closed here.

2) Restart the phone:

A. On the top of the iphone, we press and hold the "power button" and the power off button appears on the screen.

B, then please slide the slider to turn it off, and then press the power button to turn it on.

3) Restore factory settings:

A. On Apple's mobile phone, go to Settings-General-Restore-Restore all settings, and then start restoring.

B. Restoring all settings will only restore the system settings on the phone. This recovery will not affect the data on the mobile phone, such as photos, videos, music and so on.

4) Upgrade or restore the iphone firmware system:

Upgrade directly in Apple mobile phone, "Settings"-"General"-"Software Update".

There is no sound on the mobile phone, and there is no sound on the game video call. That means there is something wrong with the mobile phone. The best way is to set up a mobile phone. It is ok to brush your mobile phone. Just set it up with tools from the application software. It's the brush wizard on the toolbox. Update the machine version to the latest version to ensure successful operation. There will be no setting problems on the mobile phone.

Apple mobile phone, video call has sound, can't send voice, record video without sound, make phone call with sound, send voice with creaking sound. The solution is as follows:

1. Check the mute button. There is a mute button on the left side of Apple's mobile phone, which can be adjusted up and down to realize voice switching function. See if it's closed here.

2. Restart the phone.

A. On the top of the iphone, we press and hold the "power button" and the power off button appears on the screen.

B, then please slide the slider to turn it off, and then press the power button to turn it on.

3. Restore factory settings

A. On Apple's mobile phone, go to Settings-General-Restore-Restore all settings, and then start restoring.

B. Restoring all settings will only restore the system settings on the phone. This recovery will not affect the data on the mobile phone, such as photos, videos, music and so on.

4. Upgrade or restore the iphone firmware system.

Upgrade directly in Apple's mobile phone, specifically in: Settings-General-> Software Update.

There is no sound when the phone calls to amplify and play songs, but the voice outside QQ has sound. If the phone speaker is silent, I suggest you:

1. When talking or playing music, adjust the volume button on the side of the phone.

2. If it doesn't work, please restart your phone.

3. If the speaker is mute while talking or playing music, please back up the data in the phone and try to restore the machine to the factory settings.

If the problem still exists, please take the purchase invoice, maintenance card and machine to the after-sales service center for inspection.

There is no sound when you answer the phone, but there is sound when you turn on speakerphone. What happened? 1. The downloaded third-party software conflicts with the system. It is recommended to double clear (in the off state, press and hold the volume plus key and the off key, and then let go when the boot screen appears to enter the recovery. Enter recovery > clear data > clear all data).

2. The problem of mobile phone speakers.

3. The motherboard problem.

In the second and third cases, it is recommended to go to the manufacturer's outlets for maintenance.