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Help, what if the SMS is encrypted but the password is forgotten?
The program of the mobile phone itself cannot be encrypted. If you encrypt the built-in program files through third-party software, it is recommended that you:
1. Uninstall and delete the encryption software. Action: Settings-Application Manager-Download-Uninstall and Delete.
2. If not, please back up the data in your mobile phone and restore the factory settings (Settings-Reset/Privacy/Personal-Restore the factory settings).
Note: Encrypted file contents may be lost.
If the problem still exists, please take the purchase invoice, maintenance card and machine to the Samsung service center, and the professional after-sales engineer will help you test it.
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