Mobile phone: Why can't I get the receipt?

In the following cases, you may not receive the SMS receipt:

1. Does your mobile phone support SMS?

-Not supported

Because the system sends the receipt in the form of flash message by default, if your mobile phone doesn't support flash message, you won't receive the receipt or receive garbled code. If this happens, you can send a PT to 10658007 10 and set it as an ordinary SMS receipt.

-Support

If your mobile phone supports instant messaging, but you can't receive the receipt, you may not receive the receipt for the following reasons:

(1) Your current receiving mode is reminder mode: that is, you will receive the SMS receipt only when the SMS has not been delivered to the other party. If you want to send a receipt for each message, you can send it to 10658007 10. Send CX to 10658007 10 to inquire about your current usage mode.

(2) You have started the chat mode at present: for users in the full open mode, four successful SMS messages are sent to the same number continuously within 7 minutes, and the users enter the chat mode. In chat mode, you will only receive a message receipt when the message is not sent to the other party. If you don't send a text message within 7 minutes, you will automatically exit the chat mode and return to the original full open mode. If you want to cancel the chat mode, send LS to 10658007 10 to cancel the chat mode.

(3) You turned on the late-night don't disturb function: when the user starts to handle business, the late-night don't disturb function is turned on by default, and the late-night don't disturb time is 0:00-7: 00 in the morning. When the user turns on the late-night don't disturb function, if there is a difference of more than 30 minutes between the sending time of the short message and the receiving time of the receipt, a receipt will be issued to the user after 7:00. Users can send "GBMDR" to 10658007 10 to turn off the Do Not Disturb function. The corresponding instruction to turn on the late-night do not disturb function is KTMDR.

(4) You sent a short message to the external network: At present, China Mobile's short message receipt only supports point-to-point short messages within the network, but sending short messages to other users outside the network, such as China Unicom or PHS, cannot receive the receipt.

(5) Send SMS to Fetion and other business platforms: Send SMS to Fetion platform (12520+ mobile phone number) or send SMS to other special numbers (non-mobile 1 1 mobile phone number), and users will not receive the receipt.

(6) You have unsubscribed from SMS receipt service: after unsubscribing, you will not receive SMS receipt.

-I wonder if the mobile phone supports lightning messages.

Failure to receive the receipt may be related to whether your mobile phone supports flash messaging. Because the system issues receipts in the form of flash messages by default, if your mobile phone doesn't support flash messages, you won't receive the receipts or receive garbled codes. If you don't know whether the mobile phone supports SMS, you can send "CS" to 10658007 10 to test the SMS, and send "SH" to 10658007 10.

2. The data of 2.DCS and BOSS overhead households are not synchronized.

Users have opened the SMS receipt service on the BOSS platform. Because the data of BOSS and DCS platform are not synchronized, the SMS receipt platform did not receive the user's status report, which led to the user not receiving the SMS receipt. At this time, it is necessary to check whether the user's consumption account status is normal. If the account opening is unsuccessful, it is necessary to re-open the account for the customer.

I sent a message and received a receipt of "not delivered yet". Will I receive a receipt later?

Yes, within a short message period, you will receive a receipt report of final success or failure.