What if you are harassed by a credit card company?

If you encounter the situation that credit card companies harass your family through debt collection, you can take the following measures to deal with it:

1, stay calm and understand the situation: First, make sure your emotions are stable and don't fall into panic and anxiety. Then, communicate the details with family members to ensure that they also understand the abnormality of this harassment.

2. Inform the credit card company: complain to the credit card company about their harassment of your family and ask them to stop such behavior immediately. Complaints can be made by telephone, email or online customer service platform, detailing the time, place and specific content of harassment.

3. Record the evidence of harassment: If possible, try to record the time, content and method of each harassment for subsequent treatment. This includes telephone recordings, text messages, emails, etc.

4. Consulting legal aid: If the harassment of credit card companies is serious and persistent, you can consult professional legal aid agencies to understand your rights and interests and the legal actions you can take.

5. Strengthen the protection of personal information: measures can be taken to protect personal information, such as changing telephone numbers, updating family contact information, strengthening password protection and network security awareness.

6. Seek the help of consumer protection organizations: If the credit card company ignores your complaint or continues to harass, you can seek the help of local consumer protection organizations, who may provide relevant legal aid and consulting services.

7. Know your own online loan big data information: If you don't know much about your own lending situation, you can check your own online loan big data information in Xiaoqi Credit Information. The database cooperates with more than 2,000 online lending platforms, and the queried data is very accurate. This will help you better grasp your own borrowing situation and help you deal with possible related problems.