12345 Can I send a text message to complain?

The way to send a message to 12345 is as follows:

1. To upload and send online, first open WeChat, click the search box, enter the municipal government service hotline 12345, then log in and register, and enter your name and ID number for verification;

2. After passing the verification, you can log in normally, edit the text content (SMS) that needs to be complained, and click Send to submit the complaint.

Responsibilities and functions of 12345:

1, publicize the principles and policies of the party and the government, reflect social conditions and public opinion, and assist leaders in dealing with social hot and difficult issues;

2, responsible for accepting the masses' criticisms, opinions, suggestions and demands on government work, reflecting important social problems and major emergencies;

3, responsible for accepting, coordinating and solving the difficulties and problems encountered by the masses in daily life;

4, the city's counties (autonomous counties, cities) people's government, municipal government departments and public service units and other public telephone work inspection, supervision and guidance;

5, responsible for the construction and development of the mayor's public telephone network;

6, responsible for the mayor's mailbox work and letters from the masses.

12345 service hotline is usually used for:

1. Public service information consultation on administrative functions, responsibilities, policies and procedures;

2 complaints, opinions and suggestions on administrative management, social management and public services;

3. Non-emergency management and service for help within the scope of administrative functions and powers;

4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report;

5. Praise the efficiency and administrative effectiveness of government departments and their staff.