Is it effective to call 123 15 or 12300 to complain about moving?

Mobile is a communication service enterprise, and it is more useful to complain to the Ministry of Industry and Information Technology than 123 15.

Complaint steps:

1. If you complain about your mobile phone, please call the mobile customer service hotline first to reflect the problem and wait for the feedback result. Generally, the results will be given within 1~3 working days.

2. If the result given is not satisfactory, submit relevant information to the website of the Ministry of Industry and Information Technology (telecom users complain) and wait for the result. Generally, they will be informed within 1 day, and the result will be satisfactory.

Note: This method is applicable to complaints to Unicom and telecom users, provided that complaints to operators are fruitless.

When we use the mobile phone or broadband service of the mobile company, we will inevitably encounter some problems and failures. If we want to solve the problem in the first place, we recommend the following methods:

Step one:

Call China Mobile's customer service number 10086, listen to the voice prompt after the connection, and press "0" to enter the manual seat.

The service attitude of PS: 10086 is super good ~, I will ask your questions in detail, and the general problems can be dealt with in time.

If you have 10086 complaints about unresolved problems, you can call China Mobile Service Quality Supervision Hotline 10080 to continue feedback.

Step two:

Call China Mobile's service quality supervision hotline 10080, and listen to the voice prompt after connection:

(1) Press "1" voice message mode, and you can leave a message and complain after hearing the "Didi" sound;

(2) Press "2" SMS self-service mode, and you will receive the SMS sent by "10080". After clicking the link, you can fill in the form by yourself on the opened page and submit the complaint.

(3) Press "9" to directly connect the artificial seat.

Note: In addition to the above methods, you can also make a complaint by sending an email to10080 (10080 @139.com) or visiting the official website of China Mobile (www. 10086.cn).

PS: 10080 is the service quality supervision hotline of China Mobile, which plays a supervisory role in complaint escalation.

Yes 123 15.

China Mobile, the full name of "China Mobile Communications Group", is a mobile communication operator based on GSM, TD-SCDMA and TD-LTE networks, which was established on April 20th, 2000. It was officially listed on May 16, 2000.

China Mobile Communications Group Co., Ltd. wholly owns China Mobile (Hong Kong) Group Co., Ltd., and its holding China Mobile Co., Ltd. has set up wholly-owned subsidiaries in 3/kloc-0 provinces (autonomous regions and municipalities directly under the Central Government) and Hong Kong Special Administrative Region, and listed in Hong Kong and new york.

In the communication market, although China Mobile has the largest number of users, its efforts to acquire incremental users cannot be relaxed. In the mobile communication market, China Mobile, as an absolute leader, has consolidated and developed its position as a leader despite the fierce competition from friends and businessmen. China Mobile's ARPU is not only far below the industry average, but also its total revenue is lower than that of China Unicom.