Why can't I delete the selected Samsung mobile phone recording file?

According to your description, the method of deleting the recorded file by mobile phone is as follows: open my file-sound folder-long press the recorded file to delete.

Cannot delete, suggestion:

1. If you have a memory card, you can take it out and try to delete it.

2. Check whether it is the software itself. Some market clients will automatically delete the downloaded software after installation.

3. Back up data (contacts, text messages, pictures, etc. ), and then restore the factory settings (Settings-Reset/Privacy-Restore Factory Settings).

4. If there are still problems through the above methods, please bring the purchase invoice, maintenance card and machine to Samsung Service Center, and the engineer will check and handle the machine.

Samsung after-sales service center address:

. Samsung . com/support/service locations . ASP

It is recommended that you apply for "booking to the store" in Samsung official website and enjoy priority maintenance service:/pre-order.

If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.