In what ways do you care about customers during holidays?

First, arrange various preferential activities for customers. Manufacturers or 4S stores can hold various activities for customers on holidays, such as driving tours, tree planting activities and learning from Lei Feng and other meaningful activities. In addition, you can also hold free car inspection, preferential car washing, preferential car repair, automobile knowledge lecture hall and other activities. After-sales customer personnel should inform the customer in place, follow up after-sales according to customer files, and inform the customer of the content, date, address and matters needing attention in detail. Second, phone SMS care to send blessings Phone SMS care to send blessings is the most commonly used way of caring in modern times. As automobile manufacturers and 4S stores, customers should be greeted by phone and SMS on holidays, so that customers can feel valued and concerned at any time. Generally speaking, holiday greetings are made by telephone, and holiday greetings are made by SMS. E-cards E-cards are greeting cards sent by e-mail. It passes a link to the greeting card web page. After receiving this link address, the recipient can click to open the greeting card picture. There are many kinds of greeting cards, including still pictures, animations and even wonderful music. Sending e-cards is actually very easy, and most of them are free. E-cards are used to connect feelings and exchange greetings. They are deeply loved by people with warm blessing language, rich folk customs, traditional oriental charm and the charm of blending classical and modern. They are convenient and practical, and they are an important means to promote communication. Fourth, visiting customers at home is the most direct and grand way. Generally speaking, customers should communicate with customers before visiting, explain the purpose and form of this home visit, and make an appointment for the time and place. Door-to-door visit is mainly to convey information, so the waiter in charge of the visit should do his homework and visit with a clear purpose.