Samsung s5 Telecom's dual card dual standby version does not display the name and phone number when locking the screen, but only displays "Missed Calls". Why?

According to your description, if your mobile phone does not display the contact name when answering the phone, I suggest you:

1. Create a new contact test in the mobile phone.

2. If it can be displayed normally, there may be something wrong with the mobile phone card. Please try to replace another mobile phone card with a contact.

I suggest you check whether there is any relevant third-party software installed in your mobile phone. Please uninstall the software and try again.

4. Verify whether the other party has used third-party VoIP software, and the caller ID may be unknown.

5. If it still cannot be displayed normally, please back up the data and try to restore the factory settings (Setup-Reset-Restore the factory settings).

If the problem still exists, it is recommended that you take the purchase invoice, maintenance card and mobile phone to the local Samsung service center for professional engineers to help you test. Please click the following link to find out the specific location of Samsung Service Center:

. Samsung . com/support/service locations . ASP

If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.