Samsung note2 cannot send and receive text messages

Hello:

Based on your description, we recommend that you:

1. Mobile phone settings-application manager-all-information-try clearing data

2. Check whether the third-party software with the function of intercepting information has been downloaded and installed on the mobile phone, and check whether it is restored to normal after uninstalling it

3. Consult the network operator for specific conditions

4. Try changing to another mobile phone card

5. Back up the data and try to restore the factory settings. If the problem still exists, it is recommended that you bring the three-pack voucher and send the phone to the nearest Samsung service center for testing. For the specific service center address, please visit:

.samsung.com/support/ServiceLocations.asp

Welcome to Samsung service appointment:

.samsung.com/ support