How does Zhejiang Mobile reset the password of mobile phone service?

For customers with file registration: 1. Call 10086 to manually provide the registered name and ID number at that time to reset the service password. 2. After logging in, the online business hall will provide the registered name and ID number at that time to reset the service password. 3. Call 10086 to turn to automatic voice to provide the registered name and ID number at that time to reset the service password. 4. Reset the service password with my ID card in the directly affiliated business hall. 5. After directly checking the relevant information with the account manager, reset the service password for the customer. For customers without file registration: 1. I have brought my original ID card to the directly affiliated business hall for three consecutive months' payment records, consumption records and recent five consecutive call records (choose one from three), and the service password can only be reset after the SIM card of my mobile phone joins the business hall.