What rights did the bank infringe on by adding short message service to customers without their consent?

Infringed on consumers' right to know, independent choice, personal information protection and consumer rights protection.

1. Right to know: It will make customers unable to know important information such as account changes and transaction information in time, thus infringing on customers' right to know.

2. Right of independent choice: Banks should respect customers' right of independent choice and may not force customers to accept their business services.

3. Right to protect personal information: The bank added short message service to customers without their consent, which infringed on customers' right to protect personal information.

4. Right to protect consumers' rights and interests: In the process of providing services, banks should abide by relevant laws and regulations to protect consumers' legitimate rights and interests.