I booked a train ticket in Ctrip, and I sent a short message saying that I failed to verify the identity of Internet ticket purchase.

Hello, thank you for your interest in Ctrip! Due to the new ticket purchasing policy of real-name registration system introduced by the Railway Bureau on March 1 day, if your ticket purchasing information fails to pass the online ticket purchasing identity verification, you need to bring the original valid certificate used when purchasing tickets to the railway station or the sales point for manual verification, and you can purchase tickets through the Internet only after the verification is successful. Thank you! If you have any questions, I suggest you contact the train ticket customer service: 02 1-22268888 ext. 1, and someone will serve you. I hope my reply is helpful to you, thank you for your question, and wish you a happy life.