What is the reason why Lenovo s720 failed to download MMS?

I'm sorry for the inconvenience.

If you cannot receive MMS, please refer to the following troubleshooting steps:

1. Since MMS is sent and received in the form of data traffic, please confirm that the mobile data service network switch is turned on, go to "System Settings-More-Mobile Network-Access Point Name" to select the access point of wap access point, and check whether the MMS access point exists correctly. If you don't recommend editing and adding yourself, you can consult the operator's customer service or set specific parameters through third-party software, such as Haizhuo APN software. Please restart after setting.

2. If the above settings are correct, it may be caused by poor network signal. I suggest you change the network environment, or compare it with other users around you.

3. Please check whether the automatic retrieval function of MMS in SMS settings is turned on. If it is not turned on, MMS cannot be downloaded by itself.

4. Please confirm whether the internal storage space of the mobile phone is enough. The storage location of MMS is in internal storage space. If there is not enough space, it can't be received normally. It is recommended that you clean up the internal storage space and uninstall the software that is not commonly used in the internal storage space.

5. If possible, it is suggested to replace other SIM cards to see if MMS can be sent and received normally. Do not rule out that it is caused by the abnormality of your SIM card;

6. After the above operations, it is impossible to improve. I suggest you back up the body information and restore the factory settings (main menu-system settings-backup and reset-restore factory settings-reset the phone) to see if there is any improvement.

If the problem still cannot be effectively solved, for your normal use in the future, it is recommended that you take time to go to a nearby Lenovo authorized repair station for specific inspection and treatment.

You can visit /ServiceStation.aspx to see the nearest site. The business hours of maintenance stations are generally from 9: 00- 18: 00 from Monday to Sunday, except holidays, and local stations will adjust slightly according to their own operations. I suggest you call for detailed consultation before you go. Please refer to it.

You are welcome to contact us at any time or visit Lenovo Lewen Bar () for consultation and understanding.