How can the victim recover the loss after solving the theft case?

Even if a case is solved, a screw must be recovered —— Report on the implementation of the case return visit system in Liunan Branch of Liuzhou Public Security Bureau on July 7, 200814.

Core Tip: Last August, Liuzhou Liunan Public Security Bureau took the lead in proposing a case return visit system among the public security organs in the whole region. At the beginning of this year, the bureau further deepened the return visit system and put forward the sunshine policing system of "filing a return visit and solving a case to pursue", so that the masses can truly feel the warmth and transparency brought by "sunshine policing", and the criminal cases and public security cases in the jurisdiction have dropped sharply.

"I'm Wu Hansheng, South Station police station. Now I want to ask you about the theft of your home. Please contact me when you are free! " This is a short message that Wu Hansheng, a policeman from the South Station of Liunan Branch of Liuzhou Public Security Bureau, kept in the short message outbox.

In August last year, Liuzhou Liunan Public Security Bureau took the lead in proposing a case return visit system among the public security organs in the whole region. At the beginning of this year, Liunan Public Security Bureau, which tasted the sweetness, further deepened the return visit system and put forward the sunshine policing system (referred to as "two musts"). As a community policeman, Wu Hansheng also paid a return visit. Every time he prepares to pay a return visit to a resident's home, he sends an appointment message on his mobile phone. There are many return visits, so he simply keeps this short message in his mobile phone and sends it directly when needed, without rewriting it every time. The practice over the past year has proved that the return visit system can manage public security at close range and serve the masses at zero distance.

Return visit skills of "scolding"

Residents open their hearts and beware of "the right medicine"

Wu Hansheng was transferred from the army last year and trained to become a community policeman. He took over the Da 'eshan community in June this year. "At first, I thought that the collection of burglary information was all managed by the criminal investigation department, and the community police could not start at all." The sub-bureau requires community police to pay a return visit to the burglary cases within their jurisdiction within 48 hours. Unexpectedly, Wu Hansheng was scolded by the victim on his first visit.

In June this year 10, Master Liu's house in the eighth district of Eshan was broken into by thieves, and items worth nearly 10,000 yuan, such as cameras, mobile phones and jewelry, were stolen. On June 12, Wu Hansheng came to Master Liu's house and knocked on the door twice to show his purpose. Master Liu's words after opening the door seemed to pour a pot of cold water on him from head to toe: "I'm tired of asking questions all day!" "

Wu Hansheng told reporters that when he first heard the news, he felt very wronged. However, he said kindly, "I am new here and have just taken over the Da 'eshan community. I don't know your situation in detail. If I do something wrong, please advise! " After hearing this, Master Liu's resistance is not so strong.

He sat down in the door and didn't directly enter the topic of theft. Instead, I asked Master Liu about his health and family situation, what sports he usually does, and introduced several activities that are beneficial to the elderly while chatting. Slowly, Master Liu softened his attitude. During the chat, Wu asked about the theft of the Liu family in time. Master Liu put forward opinions on public security management, such as there is no fence in the community and there are many mobile people. I hope that the police will strengthen patrol prevention during the period of frequent cases in the community, and so on.

Although the first visit was "scolded", Wu Hansheng still tasted the sweetness. He adopted the suggestions made by Master Liu and other residents to strengthen public security. Every night 12 to 3 am the next day, the police and patrol officers will patrol the community and take targeted precautions. The number of cases has decreased, residents have trusted him, and community security management has also been carried out.

Wu Hansheng also summed up a set of return visit experience: if you call directly to make an appointment for a return visit, the owner often refuses to open his heart when he sees a strange phone call, and some worry that the liar will ignore it. Therefore, before each return visit, Wu Hansheng will send a warm message to the interviewee, giving them enough time to prepare, and then contact the police when they are ready. The victim changed from passive to active, and the rebellious mentality was less.

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Looking for clues to solve the case from the return visit

Help the masses solve problems in their lives.

According to the return visit system formulated by Liunan Branch, the police should bring a return visit list when they return, which lists the informant, contact telephone number, time and place of the case, time and place of the return visit, as well as the means of committing crimes, stolen property, prevention at the time of the case, reasons for the case, clues obtained during the return visit, rectification opinions, feedback opinions of the returned person, etc. During the return visit, it is necessary to investigate the basic situation of the household registration of the person being returned, such as whether the second-generation card has been issued, whether the household is rented, and whether the household is absent. This is killing two birds with one stone.

The return visit list is held by the police and the interviewed householder, and the case return visit list held by the householder also lists the warm tips of the community police on the prevention methods of burglary, which is equivalent to issuing a leaflet. Residents with high vigilance can often provide some effective clues to solve crimes.

At the beginning of this year, a burglary occurred in a residential area in Hexi. A citizen's home was stolen with cash, jewelry and a lot of valuable old RMB. According to the system requirements of "filing a case is a return visit", the police of Xihuan police station came to the victim's home and paid a return visit to the victim casually, which became a breakthrough in the detection of this case.

It turned out that after the incident, the owner found that the bathroom window was a little loose and tightened it with tools. A screwdriver in the toolbox caught the owner's attention because there was no such thing at home. The police returned to learn this information, picked up this screwdriver and found that there was construction dust on it. They judged that the screwdriver was probably left by a thief when he committed a crime, and the thief was probably a person engaged in the construction industry. Taking this as a breakthrough, the police narrowed the scope of the attack and finally arrested two suspects, who were indeed decoration workers who came to work in Liu.

In addition to collecting information and obtaining clues to solve the case, the police also helped the masses solve many difficulties in life during the return visit. There are countless examples of this.

In the jurisdiction of Liushi police station, there is a lonely old man named Feng, who is 7 1 year old this year. 1993 After the release of the reform-through-labour program, Yunling District, Hongyang Road, where I used to live, no longer exists due to demolition, and I have been wandering for a long time without declaring my settlement. In June 5438+10 this year, community policeman Yu Chengzhi learned about this situation when he visited the community and decided to help the elderly to implement the hukou problem as soon as possible.

Yu Chengzhi found Feng to understand the situation, found the small card files of Feng and his family's historical accounts, and also found the census files of Feng and his family in previous years through Hongyang Community. After half a month's rush, Feng's settlement problem was finally solved, and he bid farewell to the "black household" life of 15 years. However, Feng can't live without a foothold. Yu Chengzhi contacted the community, helped him find a rented house, and solved the occupancy problem.

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Take back a screw.

To solve the case, we must pursue hard and try our best to recover the losses for the masses.

In the return visit, the parties concerned are not only whether the case is solved, but also whether the loss can be recovered. The return visit system implemented by Liunan Public Security Bureau not only pays attention to informing the parties about the process and results of solving the case, but also requires that "the case must be investigated" and tries its best to recover the losses for the masses.

One day in March this year, the tax-controlled computer in front of the welding electrode business department of Yinhang Road in Liuzhou City was stolen. The boss of the operation department was worried because the tax-controlled computer was stolen and the facade operation was almost paralyzed. The police paid a return visit after receiving the report and attached great importance to the relevant information.

Two days later, when the police of Eshan police station patrolled near a waste recycling shop in Yongqian Road, they found a man riding an electric car, ready to take two rolls of stainless steel covered electrode to the waste recycling shop for sale. The policeman felt suspicious and stopped the man. The man hesitated about the source of covered electrode. Interrogated by the Criminal Investigation Brigade of the South Railway Station, it was found that this man named Tan Qingri turned out to be a crazy "facade thief". Tan carried out street theft in several sections of Liuzhou, and filed a case for investigation 14, involving more than 350,000 yuan.

There were many cases and it was difficult to recover them, but the police did not give up. The day when the memorial service began happened to be the weekend. The police of the Criminal Investigation Brigade of South Station overcame the fatigue of continuous operations and made a memorial service plan overnight. The list seen by the reporter lists the locations and times of more than 10 stolen facades, the locations and times of suspects' sales, the whereabouts and hiding places of stolen goods. Due to the long time of the case, the suspect could not explain clearly. At first, every policeman didn't know how much he could recover, but they made up their minds: "As long as it is a stolen item, even a screw, it must be recovered!"

On March 12, the door of a rental house in Huangshatun, Yongqian Road was opened. The police saw that the stolen welding electrodes, two computer mainframes and a stolen electric car with a value of120,000 yuan were piled up in the room. After the police seized two computers in Tan's temporary residence, they thought of the theft of the front-end tax-controlled computer of the road welding electrode business department mentioned above, immediately contacted the front-end boss, and quickly determined that they were the stolen items of the front-end boss. As a rule, the police usually return stolen goods after estimating the price. Due to special circumstances, in order to let the shopkeeper resume business as soon as possible, the police decided to return the stolen goods first, and then let the appraisers come to the door for appraisal afterwards. That night, the shopkeeper was very excited when he got back this important stolen computer.

"When the stolen computer was returned to the boss, we were all very happy and relaxed." The police handling the case said that the step of returning stolen goods was the most satisfactory result of the whole return visit.

In the next four days, the police fought continuously, went door to door to find and verify the victims of the report, and finally returned all the recovered stolen goods to the victims. After the memorial service, some policemen said, "I'm really tired like taking off a layer of skin!" However, so many previous return visits to theft cases have yielded results, and everyone thinks it is worthwhile.

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"Sunshine Policing" warms people's hearts

Timely resolve the grievances of the masses, and the number of cases has dropped significantly.

"A return visit can not only find new clues to handling cases, but also send greetings and care to the police in time after filing the case, which greatly reduces the grievances of the infringed!"

"A return visit enables us to have a good understanding of the security situation within our jurisdiction. Where there are many cases, there are weak links. Through communication with the masses, our community police can be more targeted in the future. "

This is the evaluation of the return visit system that the reporter got from the community police during the interview.

Liunan Public Security Bureau launched the "Sunshine Policing" with the theme of "filing a case for a return visit, solving a case and chasing after it", which made the masses really feel the warmth and transparency brought by "sunshine".

On April 26 this year, the police of the Criminal Investigation Brigade in the responsible area visited Mr. Wang, a resident of the jurisdiction for the third time. This time, Mr. Wang was pleasantly surprised. It turns out that Wang is the manager of a company in Liuzhou. On June 5438+ 10, 2007, a mini-car of Wang Company was stolen. Since the stolen car is public property, Mr. Wang has a heavy ideological burden on it. After receiving the report, the Criminal Investigation Brigade of Hong Guang Responsibility Area immediately launched an investigation. In order to dispel Wang's concerns, the police repeatedly informed him of the progress of the case investigation through door-to-door visits and telephone return visits. Mr. Wang said that every time he receives news of the progress of the case detection, the burden in his heart will be reduced. In late April, the police handling the case quickly attacked after obtaining clues, arrested the suspect Wei and recovered the stolen vehicle. When the car was recovered, Mr. Wang held the hand of the policeman who came to pay a return visit and was very excited.

Nowadays, Liunan County Public Security Bureau is exploring new ways of returning visits to make this system more flexible, perfect and effective. The form of police return visit has gradually expanded from traditional door-to-door return visit to SMS return visit and QQ return visit. Since the implementation of "Sunshine Policing", Liunan Public Security Bureau has cracked more than 40 cases of theft by using the clues obtained from the return visit, and the criminal investigation department has recovered all kinds of stolen goods for the victims, equivalent to nearly 800,000 yuan, and the criminal cases and public security cases in its jurisdiction have fallen sharply.

Today's reporter Huang Zhenzhen He Jiquan/Wen Tang Shao Yi/Figure

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At noon yesterday, Wu Hansheng, a policeman from Liuzhou South Station Police Station, paid a return visit to Ms. Xiao's home in Building 3, Eshan District 7. Some time ago, Ms. Xiao

So we have to get it back.