The beginning and end of the company's year-end summary

# Job Summary # Introduction Every employee must conduct a periodic summary of his or her work, discover problems in the summary, and absorb experiences and lessons. "The Beginning and Ending of the Enterprise Year-End Summary" is available on the exam website!

The beginning and end of the year-end summary of the enterprise

Time flies, the sun and the moon fly by, in the blink of an eye, it has been nearly a year since I came to Guangyang Company. Since I came to work in Guangyang Company, I have been working as a constructor in the project department. I have completed the construction management work of the basic project and part of the main construction of Guangde Cultural Center in accordance with the requirements of the company and leaders. I can independently complete the tasks assigned by the project department. , completed in an orderly manner, so I get along well with the managers of the project department. I recall that I was busy and harvested during this year's work as a construction worker. Reviewing the experience and lessons learned in the past year will be conducive to utilizing strengths and avoiding weaknesses in future work. Do a good job in technical management, pick up this clumsy pen, and summarize the work of the past year. No matter how much you gain or how much you feel, you can only set a pilot mark for your future work and study.

1. The main work this year

As a constructor, in the past year, I have been greatly impressed by the construction quality, construction progress, and construction site management. Pressure, this is not a personal issue, but directly affects the reputation and future development of our project department. Therefore, during this year's construction, we must carefully study the construction drawings and construction specifications to ensure the construction quality, and at the same time record the construction key points, construction methods and penalty regulations, so that no omissions are missed in the technical explanation, and we must anticipate and solve in advance. For some key issues, specific requirements must be put forward to the construction team leader at the beginning of each stage of construction, with special emphasis on the seriousness of the problem and patiently explaining to them the requirements in the specifications. Personally, I believe that the key tasks in measurement are firstly to select the test plan, and secondly to conduct retests to avoid human errors. Before construction, I will learn more about the preparation status of the personnel to be fully prepared for the next construction procedure. During the construction, I strictly followed the plan. During the construction period, I continuously inspected the construction site, inspected the key construction conditions, controlled the construction quality, resolved conflicts between the construction teams, and solved the problem. Problems that arise during the on-site construction process are managed to ensure the construction progress.

2. Problems in the work

In terms of management: there is no severe punishment for teams that do not listen to instructions and do not perform construction according to requirements. Over time, individual construction teams will get lucky. Such mentality led to situations where the arrangement of work was not smooth in the later management work. In future management work, we must first clarify our own position, give full play to the leading role of project managers at the construction site, make rewards and punishments clear for the construction team, form a leadership method that is absolutely centered on the project department, and punish those who do not obey orders. The construction team will never be merciful and carry out strict crackdowns and strict grasps to establish construction prestige.

In addition, taking the technical briefing work as an example, it is not simply a matter of writing the briefing and handing it over to the labor construction team for signature and then the work is completed. Instead, after the written disclosure work is completed, workers must be tracked and inspected during the actual construction process. Workers who are found to have not followed or not fully followed the technical disclosure work must be patiently explained and guided, so that the project can be divided into parts. Do it right, avoid rework, and ensure the quality of the project while ensuring the construction progress.

3. Future work plans

By summarizing the work of the past year, we need to read more books in the future, carefully study the regulations and relevant documents, master professional knowledge, and improve ourselves. improve their work ability, strengthen their sense of work responsibility, and complete all personal tasks in a timely manner. In the future work, I will continue to summarize and reflect, constantly push myself and enrich my energy, improve my own quality and professional level, adapt to the development of the times and the enterprise, and make progress and grow together with the company. . My attitude towards work and life is one sentence: "Work diligently and be a down-to-earth person." In fact, work is the same as life. Only by keeping up with the times can we not be eliminated by the times. Facing the increasingly fierce competition, at this time, we should set a direction for ourselves, arm ourselves ideologically, enrich ourselves, and make greater achievements for the society and the company. To "strive to achieve career success and contribute to enrich life."

The above are some of my thoughts and experiences since I started working. Due to the limited level, there are inevitably some omissions and shortcomings. I will gradually improve myself in the future work and study process and make contributions to future work. Better planning and summary. I firmly believe that "God rewards hard work", and I will use my actual actions to prove my ability and value.

Part 2: The beginning and end of the company's year-end summary

Looking back on the past year, we have spent an unforgettable year in a busy and hard-working working environment. We have ushered in a glorious 2020 that looks forward to the future and strives to achieve goals. In the new year, I will, as always, fully obey the company's leadership, strictly abide by the company's various management systems, work hard to strengthen business skills learning, enhance management skills, and actively cooperate with the overall arrangements of the project department. Colleagues do their job well.

People will have ideals throughout their lives. If they have ideals, they will have goals. If they have goals, they will struggle. If they struggle, they can realize their ideals. In the process of realizing their ideals, they will encounter different levels of hardships in life. Practice, with the wave of economic reform and opening up, the modern construction industry has gradually entered a higher and stricter scientific management level, so that our generation of management workers engaged in the construction industry will face life challenges. It is a starting point, so we can only update our concepts, study hard, and gradually improve our scientific management capabilities through learning in practical work. Otherwise, we will be eliminated by this historical trend.

1. Strengthen learning and update concepts

I am a stubborn, competitive person who never admits defeat and has the courage to overcome. Therefore, in practical work, I often like to say, I love to insist on my own will and point of view, which inevitably makes it difficult for some colleagues to accept my point of view in actual work. First of all, I want to make it clear that despite this, I definitely stick to my opinions based on my work knowledge and viewpoints, rather than focusing on a certain matter based on my personal thoughts. Of course, no one is perfect. In the actual work in the future, I will work hard to overcome the shortcomings in my work and adapt to the working environment of the overall team.

In order to adapt to the needs of the construction industry under the new situation, I can only further strengthen my business and technical studies and comprehensively improve my management and technical capabilities. In actual work, I must strictly demand myself, adhere to principles, seek truth from facts, and be honest. Be an honest person, do things in a down-to-earth manner, measure yourself according to the moral principles of a citizen, and gradually update your concepts to become a qualified construction industry manager.

2. Stick to your post and perform your duties

As a construction professional and technical personnel, how to perform your job responsibilities well at your job is a measure of the work level of a professional and technical manager. , whether the ideological and moral quality and work style are simple and rough. To be a qualified professional management and technical talent in the construction industry, he must first have a sense of professionalism and responsibility that is dedicated to his job, loyal to his duties, not afraid of hardship, hard work, and courage to fight. And in actual work, we should conscientiously use our professional expertise, perform our duties, do our job well, and handle the specific problems in our work with a realistic and pragmatic work attitude and a solid work style, and do not avoid problems when encountering them. Don’t kick the ball, ask for more instructions and report to department leaders more often, and do your best to handle the relevant business within the scope of your job with due diligence, responsibility, and dedication.

3. Strengthen business learning and comprehensively improve management skills

With the overall improvement of technical specifications in the modern construction industry, as a technical manager in the construction industry, he must adapt to The new specifications of the construction industry require continuous updating of business knowledge, improvement of business management level, and mastering business skills, so that they can perform better in actual work.

Only in the actual process, continue to summarize and improve, learn with an open mind, strive to make progress, strictly demand yourself, actively work hard to do your job, unite colleagues, work together, and fully complete the set goals and tasks for the company, Create high-quality real estate, establish a brand image, and work hard to fulfill your responsibilities.

I would like to wish the company a prosperous career, good luck and all the best in the new year! I also wish all employees of the company a happy and happy family and good luck in the New Year!

The beginning and end of Part 3 Enterprise Year-end Summary

Time flies like an arrow. It has been more than a year since I started working in the blink of an eye. Looking back on the past year, I can’t help but feel filled with emotions.

With the help and leadership of the leaders, as well as the hard work of my colleagues, and through my own active efforts, I successfully did my job, which can be regarded as an extraordinary test and temper. I am very grateful to the company for giving me this platform for growth, which allows me to continue to learn and make progress at work, and slowly improve my own quality and talents. The following is a summary of my work this year.

1. Work attitude and ideological work

I am keen on my job, strict with myself, abide by various factory rules and regulations, strict requirements on myself, correct work position, and always maintain "modest and cautious" ", self-discipline" work attitude, with the care and training of leaders and the help of colleagues, always study diligently, be proactive, strive to improve themselves, always work diligently, complete tasks conscientiously, perform job responsibilities well, adhere to ideals, strengthen beliefs, and constantly strengthen learning, Strengthen your work skills!

2. Equipment operation, work understanding

Every good employee should have a clear understanding of his own work, be familiar with and be proficient in his work. Do your job diligently, conscientiously, and down-to-earth. The response is simple, but the operation also needs to be rigorous and meticulous. This requires me to be familiar with and understand the equipment and operation process, and I should also have strong theoretical knowledge.

Not only must you have an understanding of machine operation, but you must also have the ability to respond to failures and complete various tasks assigned by leaders. However, due to my limited ability, I cannot be perfect, so I also have many deficiencies and shortcomings in the work process. I am still slightly lacking in the principles and working skills of the machine, but these will make me work harder and be modest and cautious. Learn from others and improve your work ability as much as possible so that you can play your best role in your position and complete your job faster and more efficiently. Interpersonal relationships with other colleagues are also very important.

Because one person’s ability is limited, the success of everything depends on collective wisdom, so uniting with colleagues is the prerequisite for successfully completing the tasks assigned by the leader. This is not only This is true at work and in daily life, so uniting other colleagues is not only a personal matter but also a work obligation!

3. Looking back on the past and looking forward to the future

Regarding past gains and losses, I will absorb the favorable factors to strengthen my work ability, and eliminate the unfavorable factors in my future work. Let me continue to move forward on the road to becoming a qualified employee. I believe that through my efforts to cooperate with colleagues and the guidance of leaders, I will become an excellent employee and give full play to my personal abilities.

The beginning and end of the fourth enterprise year-end summary

It has been three years since I entered XX company. Looking back on the past, I feel how nervous, how helpless, and how happy I am. In Shangge Company, I have experienced the transformation from business representative to office to business department manager. I am grateful to the company for cultivating and trusting me. The situation that occurred during the work and the work plan for next year are summarized as follows, in order to provide guidance for future work advancement.

1. Summarize the shortcomings in the past year’s work and analyze them as follows to encourage myself:

1. Personal work:

(1) In August 20xx, I was appointed as the business department manager. In terms of personal work, due to the increased workload of transactional work and coordination with departments, the number of daily visits to the community has declined, and I have no understanding of the actual situation of the community. Understand carefully that the authenticity of the feedback on the community situation is not grasped, resulting in distortion of the returned information.

(2) Another manifestation is that in terms of specific personal business development, the in-depth analysis of return visits to new customers and the maintenance of old customers are not refined enough. The analysis of competitors' products is not in-depth enough, and the understanding of market conditions is not active and serious enough.

2. Omissions in the internal management of the business department

(1) The professional training and extracurricular knowledge of the business department personnel are not in place.

Although in the early stage, the business representatives who arrived on the job were systematically trained, the follow-up professional training was not done well. As a result, the business representatives knew everything you said (because they had been trained) , he doesn’t know what you said (because he forgot), so continuous and uninterrupted learning and training will be a major focus of later work. Increase efforts to build professional talent training and assessment.

(2) Narrow business information channels and insufficient market expansion capabilities

Our business volume has not developed significantly, which reflects the shortcomings of our business expansion: the scope of information is limited, the channels are single and narrow, Lack of standardized management; random information screening, simple tracking methods, and lack of systematic planning; market expansion ideas are not broad, methods are not rich, individual combat capabilities are not strong, and comprehensive skills need to be improved.

(3) Insufficient control over work details leads to low overall efficiency.

After more than ten years of brand accumulation, corporate governance has been increasingly improved and corporate culture has been continuously accumulated. But today's Shangge people still have no professional ethics and sense of responsibility, no work enthusiasm and fighting spirit. Although they are busy everywhere and attract customers, because our work is not precise enough, the details are still under control. There are

deficiencies, resulting in unsatisfactory overall benefits. For example: a business order was brought in, but the initial awareness of brand introduction and on-site cooperation were disjointed; a deposit was paid and the drawings were produced, but the concept and plan of the drawings failed to impress the customer; etc.

3. Customer Service Center

(1) The receptionist at the front desk is not serious enough about customers, resulting in the customer’s first impression not being deep

The reception etiquette at the front desk is not professional enough, and there is no understanding of the customer service attitude. The company has an in-depth understanding of the company's corporate culture and does not provide early guidance to customers, resulting in customers' lack of understanding of the company's brand, lack of brand trust and brand added value. For example: lack of understanding or familiarity with the company's establishment time, the honors the company has received, the company's strength, the company's recognition in the current market and competitive brands, etc.

(2) The maintenance of old customers lags behind, resulting in a decline in the recommendation rate of old customers

Cultivating the loyalty of an old customer is a magic weapon for the long-term development of an enterprise, and developing a new customer is The difficulty and cost are greater than maintaining the repeat purchasing power and recommendation rate of old customers. Often we neglect this point, which leads to a significant reduction in customer referral rates. Quality must be strictly controlled during the construction process, and after-sales maintenance must be proactive and proper. Daily maintenance of old customers should be done, such as daily text messages of blessings, weather reminders, holiday greeting cards and other detailed marketing, to maintain the relationship between old customers and the company, and to provide model houses for old customers as soon as possible.

4. My own shortcomings

(1) Not careful

I consider too few issues and not be precise enough. I have not considered the issues that should be considered and should not consider them. Considered more of the issues that arrived. There is no systematic analysis when encountering problems, but blind conclusions are made. This kind of character is very detrimental to self-establishment of personal prestige and needs to be changed urgently!

(2) Too impatient and not calm enough

Personal psychological endurance is not very good. I have strong personal feelings about certain things. I lack the scale of speech and the tone of language is not enough. peaceful. The propriety of doing things is not perfect. This kind of personality will cause misunderstandings between colleagues in this department and other departments, and even lead to intensification of personal conflicts and conflicts between departments. It needs to be changed urgently!