Why can’t the vivox5sl phone only make outgoing calls but cannot receive calls or text messages?

vivo X5sl can only make calls, but cannot receive calls or receive text messages. Please restart your phone.

It may be caused by the following exceptions. You can follow the steps below to eliminate them.

1. If the local network is unstable and the signal is poor, you can try changing the network environment.

2. If the mobile phone cannot receive text messages, check whether there is any third-party software on the desktop that has the function of receiving text messages (such as Yixin). If so, it is recommended to uninstall it and take a look.

3. Then enter settings--system upgrade--detect and update the system.

4. If the mobile phone is already the latest version and does not have a third-party SMS receiving function and still cannot receive it normally, you can try to change a SIM card to the mobile phone, and then find another mobile phone to send a text message or make a call. Try the phone.

5. If it still does not work after following the above steps, it is recommended to restore all settings on the phone. Go to the phone's settings - more settings - restore factory settings - restore all settings. This operation is No cell phone data will be lost.

Specific steps:

1. Click Settings on the mobile desktop

2. Enter more settings

3. Restore factory settings

4. Restore all settings