What should I do if Tong Yuan Express doesn't arrive and receives the pick-up code?

If you haven't received the SMS, you can check your order information, which will display the pick-up code and the courier's mobile phone number. You can call directly to ask, or explain your mobile phone number to the staff when you pick up the goods. If it still doesn't work, you can take your ID card to get things. In fact, as long as you prove your identity information, the courier will give you the courier.

If the courier in the courier cabinet does not have a claim code, you can call the customer service phone of the courier cabinet and tell the order number to inquire. He will resend the verification code to the mobile phone, or you can contact the official. After telling the order number, they will check the phone number of the courier and then contact the salesman directly to get the courier.