There is also a handling fee for the train to stop and refund the ticket for some reason.

There is no handling fee for refunding tickets when the train stops for some reason.

If the high-speed rail stops for some reason, there is no need to charge any handling fee and a full refund will be made. If the ticket has been changed into a paper ticket, it should be refunded at the high-speed railway station window within 30 days after receiving the refund notice message; If the ticket is not changed into a paper ticket, the ticket will be refunded at the platform used for ticket purchase in official website 12306 or at the high-speed railway station window within 30 days after receiving the refund notice message.

"Regulations on the Administration of Railway Passenger Transport" Article 50 When a passenger requests a refund due to the interruption of the line, he shall refund all the fares of the departure station including the interruption of the transportation station at the departure station, and the difference between the fare received at the midway station and the fare taken in the interval, and no refund fee shall be charged. However, the part illegally collected and the ticket that has been used at the station will not be refunded. If the line interruption is the responsibility of the carrier, it shall be handled in accordance with Article 49 of these Provisions.

There is a handling fee for refund.

1. Refund fee will not be charged if the ticket is refunded more than 8 days before driving.

2. If the refund time exceeds 48 hours before departure, 5% refund fee will be deducted.

3. If the ticket is refunded within 24 to 48 hours before departure, a handling fee of 10% of the high-speed rail fare will be charged.

4. If the ticket is refunded less than 24 hours before departure, 20% of the refund fee will be deducted.

5. The refund time of high-speed rail tickets is between 48 hours and 8 days before the start of the train. If other trains are changed or changed more than 8 days before the start of the train, a refund fee of 5% will be charged if the refund procedures are handled 8 days before the start of the train.

6. If it is not more than 2 hours after driving, you can't go through the formalities of refund, but you can only go through the formalities of change of visa.