How to claim for Alipay stolen?

After Alipay is stolen, the specific claim process is as follows:

1, open Alipay, click My, and then click Enter Ant Insurance;

2. Then continue to click on My, and then select all policies;

3. Find the account security insurance, and click Enter;

4. Then prepare the information according to the claim process, and then click the application claim below to wait for Alipay staff to review and complete the payment;

5, and then open the settings, click on the payment settings;

6. Finally, choose biological payment. You can open your fingerprint and pay by brushing your face with your mobile phone, which will make the transaction safer and avoid the recurrence of stolen brush.

If the user finds that there are abnormal expenses in the account that are not his own or his family, don't worry, you can follow the following steps:

1. Modify Alipay login and payment passwords immediately to avoid further risks;

2. If there is a transaction in the account that is not paid by me, you need to click the "I was stolen" button to feed it back to Alipay;

3. If the user has reported the case through the self-service reporting system or telephone, he can directly check the progress of the case in the Alipay Reporting Center-My Reporting Record, and check the progress through SMS or telephone feedback within 72 hours. If you haven't received the notice, please wait patiently and keep your mobile phone open.

Users can ensure the security of Alipay accounts through the following operations:

1. Open Alipay mobile phone service and update the dynamic password every 30 seconds. All operations related to funds must enter the correct password, similar to the bank's dynamic password card;

2. You can cancel the Alipay balance payment function, and you can't do any fund operation without the mobile phone verification code;

3. Alipay has launched account security insurance, which can guarantee the safety of Alipay's quick payment, balance, balance treasure, lucky treasure and wealth management assets.