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China Life Insurance Information Change

I. Changes in customer information

1. Change of contact information (mailing address, postal code, telephone number, e-mail address, etc.). ):

Method 1: Make changes through 955 19 customer service phone.

1

Call 955 19 customer service to make a change request.

2

Customer service personnel verify relevant information.

three

The customer informs the new contact information.

four

Post-audit change

1 You can call China Life's 955 19 customer service number and ask for a change.

The customer service staff will verify your relevant information.

After verification, you inform the new contact information.

Our company will replace it after verification.

Method 2: Customer Service Center handles it.

1

Go to the company's customer service center

2

Fill in the Application for Change of Individual Insurance Contract (no compensation)

three

Company audit

four

change

1 Check the customer service center through the online self-service channel on China Life website to find the nearest customer service center in China. You need to bring the applicant's ID card (it is recommended that you bring the "China Life Crane Certificate" to go through the relevant formalities quickly).

2. Fill in the Application for Change of Individual Insurance Contract (no compensation).

3. The company reviews the change information.

After the change is completed, we will inform you in writing or by SMS.

2, change the name, text, date of birth, gender, certificate category or number:

1

Bring relevant information to the company's customer service center.

2

Fill in the Application for Change of Individual Insurance Contract (no compensation)

three

Company audit

four

change

1 Check the online self-service channel of China Life website and find the nearest China Life Customer Service Center. You need to bring the valid ID card of the corrector and the valid ID card of the insured (it is recommended that you bring the "China Life Crane Card" to go through the relevant formalities quickly).

2. Fill in the Application for Change of Individual Insurance Contract (no compensation).

We may need to provide further relevant information during the audit.

After approval, we will change the relevant contents and inform you in writing.

3. Career change:

1

Bring relevant information to the company's customer service center.

2

Fill in the Application for Change of Individual Insurance Contract (no compensation)

three

Company audit

four

change

1 Check the online self-service channel of China Life website and find the nearest China Life Customer Service Center. You need to bring the valid ID card of the corrector and the valid ID card of the insured (it is recommended that you bring the "China Life Crane Card" to go through the relevant formalities quickly).

2. Fill in the Application for Change of Individual Insurance Contract (no compensation).

We may need to provide further relevant information during the audit.

After approval, we will change the relevant contents and inform you in writing.

Two. Beneficiary change

1

Bring relevant information to the company's customer service center.

2

Fill in the Application for Change of Individual Insurance Contract (no compensation)

three

Company audit

four

change

1 Check the online self-service channel of China Life website and find the nearest China Life Customer Service Center. The insured carries the valid identity documents of the applicant and the insured.

You need to fill in the Application for Change of Life Insurance Contract (no fee) and sign it by the insured.

We may need to provide further relevant information during the audit.

After approval, we will change the relevant contents and inform you in writing.

Three. Changes in payment methods

1

Bring relevant information to the company's customer service center.

2

Fill in the "bank automatic transfer authorization"

three

Company audit confirmation

Method 1: Cash payment is changed to bank automatic transfer.

1 The applicant fills in the authorization of bank automatic transfer, and brings the applicant's valid ID card, the account owner's valid ID card and a copy of the account home page to the company's customer service center for processing.

2 Company review and confirmation.

Method 2: Change the bank transfer account number.

1 The applicant fills in the authorization of bank automatic transfer, and brings the applicant's valid ID card, the new account owner's valid ID card and a copy of the first page of the new account to the company's customer service center for processing.

2 Company review and confirmation.

(I suggest you take the "China Life Crane Certificate" and go through the relevant formalities quickly. )

Expert tip:

You can entrust a salesperson or others to go to the company's customer service center to change customer information. When entrusting others to handle matters, please fill in the power of attorney, and prepare the above-mentioned information for the trustee. The trustee shall go through the relevant formalities at the customer service center of our company with the power of attorney, my identity certificate and the above-mentioned required materials.

In order to ensure smooth communication with you and safeguard your rights and interests, please inform us by phone or in writing in time when your mailing address or telephone number changes; Otherwise, you may not receive the important notice sent by our company.

The change of beneficiary must be based on the survival of the insured, and there should be no insurance accident when applying.

The applicant needs to obtain the written consent of the insured when changing the beneficiary.

If this business is handled within the current premium transfer period, the change will not take effect immediately. The new authorized transfer account or cancelled transfer account will take effect from the next premium transfer, and the company will still transfer the insurance premium according to the original authorized account.

Bank automatic transfer is changed to cash payment. You can directly call 955 19 customer service phone to provide relevant information to make changes.

Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.