ZTO Express can't get the message of code retrieval?

If you can't receive the pick-up code message from ZTO Express, you can try the following methods to solve it:

1. Check whether the mobile phone number is correct: Please ensure that the correct mobile phone number is entered when filling in the recipient information. If you are not sure whether the mobile phone number is correct, you can check it again or contact the sender for confirmation.

2. Check whether your mobile phone is in arrears or the signal is not good: if your mobile phone is in arrears or the signal is unstable, you may not receive the SMS. Please make sure that your mobile phone is in good condition and the signal is good.

3. Check whether it is blocked: In some cases, your mobile phone may block the short message of ZTO Express. Please check your phone settings and SMS list to see if there are any SMS messages from ZTO Express, and unblock them.

4. Contact ZTO express customer service: If the above methods can't solve the problem, please try to contact ZTO express customer service staff and ask them to help you resend the pick-up code message or provide other solutions.

It should be noted that when using any courier service, it is best to inquire about the operation process and requirements of the courier company in advance to avoid unnecessary trouble.