Insurance marketing SMS compliance

Article 28 Insurance salesmen shall abide by laws, administrative regulations and the relevant provisions of the China Insurance Regulatory Commission when engaging in insurance marketing activities.

Article 29 An insurance salesman shall engage in insurance marketing activities within the scope authorized by the insurance company to which he belongs, consciously accept the management of the insurance company to which he belongs, and fulfill the obligations stipulated in the entrustment agreement.

Thirtieth insurance salesmen engaged in insurance marketing activities shall produce exhibition certificates.

Article 31 An insurance salesman shall disclose information about insurance products and services to customers objectively, comprehensively and accurately, and clearly explain to customers important information such as exemption from liability, hesitation period, waiting period of health insurance products, surrender and so on in the insurance contract.

Article 32 When selling new insurance products such as dividend insurance, investment-linked insurance, universal insurance, etc., insurance salesmen shall clearly inform customers of the expense deduction of such products and remind them of the investment risks of purchasing such products.

Article 33 An insurance salesman shall submit important documents such as insurance documents to the applicant or the insured for signature and confirmation.

Article 34 An insurance salesman shall not engage in insurance business with an institution or individual that illegally engages in insurance business or insurance intermediary business.

Article 35 An insurance salesman shall not sign an entrustment agreement of insurance agency business with two or more insurance companies at the same time.

Thirty-sixth insurance salesmen engaged in insurance marketing activities shall not have the following acts:

(1) Making false or misleading explanations and propaganda;

(2) Printing, distributing and disseminating insurance product publicity materials without authorization;

(3) The contents of different insurance products are unfair or incomplete;

(4) Concealing important information related to the insurance contract;

(5) Making commitments beyond the contractual guarantee for dividends, surplus distribution or future uncertain income of insurance products;

(6) making false or misleading statements about the financial position and solvency of an insurance company.

(7) Defaming the reputation of other insurance companies, insurance intermediaries or individuals by using the results of administrative punishment or fabricating or spreading false facts;

(8) Forcing, inducing or restricting the applicant to conclude an insurance contract by improper means such as administrative power, industrial advantages or professional convenience;

(nine) to give or promise to give the applicant, the insured or the beneficiary other benefits than those stipulated in the insurance contract;

(10) collecting fees other than insurance premiums from the applicant, the insured or the beneficiary;

(eleven) hinder the applicant from fulfilling the obligation of truthful disclosure or induce him not to fulfill the obligation of truthful disclosure;

(12) Changing the insurance clauses and insurance rates without the consent or authorization of the insurance company;

(thirteen) without the consent or authorization of the parties to the insurance contract, fill in or change the contents of the insurance contract and its documents;

(14) signing insurance documents and related important documents instead of or instructing others to do so without the consent of the applicant and the insured;

(15) Inducing or instigating the applicant to cancel or abandon the valid insurance contract and purchase new insurance products, which harms the interests of the applicant;

(sixteen) disclosure of business secrets or personal privacy of the insured, the insured, the beneficiary and the insurance company;

(seventeen) engage in insurance marketing activities beyond the business scope and sales area specified in the exhibition certificate;

(eighteen) misappropriation, interception, occupation of insurance premiums, insurance premiums or insurance premiums;

(nineteen) colluding with the applicant, the insured or the beneficiary to defraud the insurance money or insurance money;

(twenty) forging, altering or transferring the qualification certificate or exhibition certificate;

(twenty-one) unauthorized printing, forgery, alteration, reselling, concealment and destruction of insurance documents;

(twenty-two) other acts that disrupt the order of the insurance market as stipulated by the China Insurance Regulatory Commission.

Article 37 The CIRC of China shall disclose information such as qualification certificate of insurance salesmen, exhibition certificate and credit record of insurance salesmen on designated media and websites.

Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.