Why does Samsung note sometimes fail to receive SMS, and it needs to be turned off and restarted to receive SMS?

By description, please try the following:

1, shut down and restart.

2. Settings-Application Manager-All Information-Clear Data.

3. Verify whether the SMS blacklist function is set in the mobile phone. I suggest you open the phone settings-Call/Message Interception-Message Interception List-and remove them all.

4. Check whether the mobile phone has downloaded the latest third-party software (security guards, system management). It may be that the software intercepted the message, so I suggest you try to uninstall it.

5. Try to replace another SIM card. Back up mobile phone data (phone book, text messages, pictures, etc.). ) and restore the phone to the factory setting (reset).

If the problem still exists, it is recommended that you take the three-guarantee certificate of your mobile phone to the nearest Samsung service center for testing.

For specific questions about the service center, please visit:

. Samsung . com/support/service locations . ASP

Samsung knows to provide you with high-quality solutions and answer your questions attentively, hoping to get your satisfactory evaluation.