What should I do if Taobao is maliciously complained?

Question 1: I am a Taobao seller. What should I do if I am reported by malicious complaints? There are many such cases now. My store has been reported before. Don't be afraid. No big deal. What Taobao does most is to delete your baby. Now we can't complain about this kind of report, so we have to wait for Taobao to handle it. It's no big deal to let him delete the baby at most, let alone close the store. Don't worry too much.

Question 2: What should I do if my Taobao shop is harassed by malicious complaints? If he often takes photos of goods without payment or continuously places malicious orders, you can complain or report to him, but only if you can't close the transaction yourself, and you must automatically close the transaction after overtime. If his complaint against you is not true, Taobao will not deduct points from you.

Question 3: What should I do if my Taobao shop is maliciously reported? General hype reputation report will be successful ~ ~

Unless you really don't have hype ~ ~

Complain about Taobao ~ ~ ~

Otherwise you can only be punished ~ ~

Don't be unhappy either ~ ~

Time to punish ~ ~

There won't be time ~ ~

Some people see you selling well ~ ~

Sabotage ~ ~ ~ work

Keep doing it happily ~ ~

Come on ~ ~ ~ o(∩_∩)o ...

Generally Taobao won't believe your explanation ~ ~

People who speculate on credibility will explain this ~ ~

Violation is hype credibility ~ ~

I can't help it I was framed like this before ~ ~

Hey ~ ~

Question 4: What should I do if my Taobao shop is maliciously reported? Taobao shop was maliciously reported. After verifying the information, Taobao found that the seller did not violate the rules. Taobao will cancel the relevant report, which will not adversely affect the seller's account.

The initiation path and appeal method of Taobao's various reports;

1, illegal goods report (selling prohibited goods, selling counterfeit goods)

Informants can enter the specific product details page and click the words "Reporting Center"-"Reporting this product" on the upper right to initiate.

Only the reported person can self-check the goods. If it does violate the regulations, please take it off the shelf in time. There is no need to appeal, Taobao can verify it.

Both parties to the report can log in to my Taobao/Seller Center, after-sales management/customer service, report management, and reports I made/received to inquire about relevant report records.

This report is anonymous, and the reported party will not be able to view the informer's information.

2, intellectual property infringement report

If the whistleblower finds that the owner of Taobao has published information that infringes intellectual property rights (including trademark rights, patents, copyrights, etc.). ), please log on to Taobao complaint platform and submit relevant evidence documents, which will be handled by Taobao customer service.

Question 5: What should Taobao do if it is maliciously complained of intellectual property infringement? You can only choose to reconcile with the complainant and let the other party cancel the complaint, but you may not be able to contact normally. . . Upload the certificate that you are the owner of intellectual property or your authorization certificate. You may not be able to do it at all. It is the owner who complains about you.

You might as well write a 200-word complaint, indicating that you have no intention of infringement, and ask the other party to withdraw the complaint. This has two advantages. First of all, if you touch Cartier, the other party will withdraw the complaint. I've done it before, don't say impossible. . . The second is to appeal as soon as possible and get the result as soon as possible. It doesn't matter even if the complaint is established. At 24: 00 on February 3 1 day, Taobao will clear the whole network (except for the fraud deduction of 24 points). It is far better for you to be detained before the end of the year than after the year.

Question 6: Taobao shop was complained by malicious photos. What should I do? 100. 1. When you are maliciously complained, don't scold the buyer in Want Want! This is the first step. Once you scold, you are at a disadvantage! Guide the customer into your topic through Want Want Chat, and let him say something similar to what I deliberately did on Want Want. Want Want is an important basis for complaints to provide evidence. You can take screenshots of records that are beneficial to you when chatting with customers, as well as repeated screenshots of customers, and then upload them when you are complained.

Two. After being complained, find Taobao customer service. You should know how to find this! Then when looking for customer service, you should also pretend to be innocent. Of course, don't say that the customer is a professional bad reviewer at the beginning. Make yourself look simple. Customer service will ask you for your proof number and so on! Try to describe it clearly. Chat screenshot. Screenshots of customers again and again are also sent to customer service. Customer service will handle it for you.

I am incompetent, I hope I can help you!

Question 7: What should Taobao sellers do if they encounter malicious complaints from their peers? This situation is hard to say unless you have proof. Taobao's complaints are well-founded.

Question 8: What to do when Taobao receives malicious complaints is simple. Respond to the buyer with evidence. Of course, the best way is to negotiate with each other.

Question 9: [I am a Taobao seller. What should I do if I receive a malicious complaint from the buyer? What should I do if my buyer and seller have a malicious bad review?

The online shopping is seriously damaged, affecting the use, and the seller's attitude is more than ten yuan. I want to return the goods with the theory. Obviously, I didn't check it carefully before delivery. The responsibility was shifted to the courier company. Let me find me and give me a bad review. I am really depressed. What can I complain about if I cancel the bad review?

I'm staying in a hotel now. Just send the evidence of the damage to Taobao.

Source: E-commerce Intellectuals-Various Models of Event Planning

Question 10: What to do when Taobao sellers receive malicious complaints from buyers is very simple. Respond to the buyer with evidence. Of course, the best way is to negotiate with each other.