What does the bank infringe on consumers by adding short message service to customers without their consent?

the right to know, the right to choose independently, the right to protect personal information and the right to protect consumers' rights and interests.

1. Right to know. Banks add SMS service to customers without their consent, which will lead to customers not being informed of important information such as account changes and transaction information in time, and infringe on customers' right to know.

2. Independent choice. Banks should respect customers' right to choose independently and may not force customers to accept their business services. Banks add SMS service to customers without their consent, which infringes on customers' right to choose independently.

3. Right to protect personal information. In the process of providing services to customers, banks need to collect and use customers' personal information. Adding SMS service to customers without their consent infringes on their personal information protection rights.

4. consumer rights protection. In the process of providing services, banks need to abide by relevant laws and regulations to protect the legitimate rights and interests of consumers. Adding SMS service to customers without their consent infringes on consumers' rights and interests protection.