The medical insurance card system does not contain this identity information.

The reasons why the system does not contain identity information and the solutions are as follows:

1. There is no insurance relationship in this city, or the social security card status is abnormal (loss reporting, freezing, cancellation, etc.). ). It is recommended to confirm whether you have an insurance relationship in this city. If not, you need to apply for insurance as soon as possible. The status of social security card is abnormal, so you need to contact the local social security department to find out the specific reasons and solve them as soon as possible.

2. Incorrect personal information, including name, ID number and contact information. If personal information is wrong, you need to contact the local medical insurance department as soon as possible to verify and correct it.