What should I do if I forget my account number and password? It was sent by text message.

Call 10000 directly, use your home landline and transfer to manual service. You can change your password by providing your ID number, and the manual station knows your account number.

If the number 10000 can't be solved, you can go to the business hall and find the customer service manager to solve it face to face. Remember to bring the owner's ID card.