What if the know-it-all certification fails?

Legal analysis: Please bring the ID card bound to the know-it-all account, manually change the bound mobile phone number at the service center window of the local government affairs hall, and then re-verify.

Legal basis: Cyber Security Law of the People's Republic of China

Article 41 When collecting and using personal information, network operators shall follow the principles of legality, fairness and necessity, make public the rules of collection and use, clearly state the purpose, manner and scope of collection and use of information, and obtain the consent of the person being collected.

Network operators shall not collect personal information irrelevant to the services they provide, and shall not collect and use personal information in violation of the provisions of laws and administrative regulations and the agreement between the two parties, and shall handle the personal information they save in accordance with the provisions of laws and administrative regulations and the agreement with users.

Forty-second network operators shall not disclose, tamper with or destroy the personal information they collect; Personal information shall not be provided to others without the consent of the person being collected. However, unless the specific individual cannot be identified after processing and cannot be recovered.

Network operators should take technical measures and other necessary measures to ensure the safety of personal information collected by them and prevent information from being leaked, damaged or lost. When personal information is leaked, damaged or lost, it shall immediately take remedial measures, inform users in a timely manner according to regulations, and report to relevant competent departments.