Six little tricks to get customer contact information

Sales without tracking will end up in vain. This is the basic sales common sense that every sales consultant knows. The premise of tracking is to try to leave the customer’s phone number. To sum up, there are the following 6 methods .

1. Ask for it when you first sit down to negotiate. From a physiological point of view, the buttocks account for a large proportion of the human body. Most people have a kind of inertia. Once they sit down, if there is no urgent matter, I am not willing to stand up again soon. Therefore, after the product introduction, as soon as they sit down, the sales consultant should take out the phone number record book for the customer to fill in. The phone number record book must have a long list of phone numbers left by previous customers for the customer to read. Seeing the phone number left by others will give the customer two psychological hints. First, other customers have left their phone number. It seems that I should leave it too, otherwise it will not be appropriate. This is the herd mentality at work. Second, you need to fill in your phone number as soon as you sit down to give him a feeling. If you don't fill in your phone number, you will have no chance to negotiate further. In order to get the opportunity to negotiate with the sales consultant, you can only leave your phone number.

2. Ask for it when the customer makes a commitment. When the customer makes a purchase commitment to the sales consultant in order to find out the price discount information, the sales consultant should pretend to be suspicious. For example, he can say: "Are you really going to buy something today?" Is it settled yet?" The customer will answer affirmatively in order to prove that what he said means what he said. At this time, the sales consultant can say: "Since you are so sure, then leave a phone number first, and I will confirm whether the phone number is real. If the phone number is not real, then you must be lying to me." Provocation method , often very effective.

3. Ask for discounts when the customer asks about them. When the customer asks if there is any price discount policy, the sales consultant can pretend that there are relatively few discounts now and it may take a while before they are available. If there are any. , we must notify the customer immediately, so we directly ask the customer for their phone number so that we can promptly notify them.

4. Ask for help when getting close to each other. When chatting with the customer and find out that they are from the same hometown or have some similar preferences, directly say to the customer: "It turns out that we are still fellow villagers. See you, fellow townsman." Fellow friends, keep in touch with each other more often and keep in touch in the future." Then he took out his mobile phone and gestured to enter his phone number, asking the customer to tell him his phone number.

If you often do outdoor shooting activities with nude models, please leave your phone number. Next time the association holds an event, I will definitely invite you to participate. It will be fun." He took out his mobile phone again and made a gesture to enter his phone number. , you can also justifiably ask customers to provide their phone number.

5. Ask for price concessions when negotiating. When the price negotiation reaches a certain level, if the customer asks the sales consultant to go to the manager to apply, the sales consultant can play a trick and say to the customer: "Sir, if I go To apply for a price discount from the manager, you must provide your real phone number. I will go up to the manager later. The manager’s assistant will send a text message to your mobile phone for your confirmation. If he does not receive your confirmation text message, he will not Agreed." At this time, the customer can only provide the real phone number. The sales consultant immediately enters the mobile phone number into his mobile phone in front of the customer and dials it to confirm.

6. Ask for business cards when exchanging them again. When the customer first enters the store, the sales consultant has usually handed his business card to the customer. However, during the process of walking around the exhibition hall, the customer is likely to give it to the customer. It doesn't matter if the sales consultant loses his business card or not. If the sales consultant forgets to ask for the phone number when the customer sits down, he should promptly take out his own business card and hand it to the customer. If the customer already has the business card of the sales consultant, it is logical to ask for the customer's phone number.