What should I do if I can't receive the information when I log in to my mobile phone?

1. The computer version of WeChat can't receive information. What can the mobile phone do?

Because the computer version of WeChat does not turn on the "new message reminder" function, just turn it on in the settings.

Materials/tools: computer version of WeChat.

First, open the computer version of WeChat and click the "More" sign in the lower left corner to enter.

Secondly, click the "Settings" option to enter.

3. Click General Settings to continue to the next step.

3. Finally, check "Turn on new message alert tone" to turn on this function to complete the operation.

2. Why can WeChat computers receive messages but mobile phones can't?

There are two kinds: the client scans the web page and logs in to WeChat. At this time, the default is that the mobile phone can receive information, and you can set not to receive it.

There is also an Android or Apple system emulator login, and no information can be received on the mobile phone.

First, log in to your WeChat account and find the notice. Please note that general questions about settings can be found in the preview interface.

Click Settings-New Message Reminder to see if the following reminder functions are turned on.

And settings-do not disturb mode, turn it off.

If you can't receive the information of personal WeChat, you can click on the micro signal. Check whether you have turned off the button to receive information.

If none of the above settings can change your situation, you can also check the settings of Mobile Guard. Maybe you set not to receive messages or something when you installed WeChat.

Still not optimistic, only the last resort, reinstall WeChat. At this time, it is recommended to download a new version of WeChat from the Internet and reinstall it.

3. The computer version of WeChat can't receive information. What can the mobile phone do?

Hello, 1, first open the software in the mobile phone; 2. Then enter, enter "Settings", and select "General Menu" setting in the "Settings" menu bar. 3. You can see the settings of "New Message Reminder" in the "General Menu". We click to enter and find the "background message reminder period". 4. Then we can see the settings of "all-day reminder" and "segment message reminder" in the background message reminder settings. If no message is received in the background, it is suggested to check "All-day reminder". If you can't receive the message in the background at this time, you can basically adopt the elimination steps in the above 2. If it still doesn't work, it is recommended to uninstall and reinstall the latest version.

4. Mobile phone WeChat can receive messages, but how to solve it when computer WeChat can't?

First, log in to your WeChat account and find "I". Please note that general questions about settings can be found in the "I" interface.

Click Settings-New Message Reminder to see if the following reminder functions are turned on.

There are settings-do not disturb mode, turn it off.

If you can't receive the information of personal WeChat, you can click on the micro signal. Check whether you have turned off the button to receive information.

If none of the above settings can change your situation, you can also check the settings of Mobile Guard. Maybe you set not to receive messages or something when you installed WeChat.

Still not working? Well, we have to reinstall WeChat. At this time, it is recommended to download a new version of WeChat from the Internet and reinstall it.

5. WeChat mobile phone can't receive messages, but computer can. What happened?

First, log in to your WeChat account and find "I". Please note that general questions about settings can be found in the "I" interface.

Click Settings-New Message Reminder to see if the following reminder functions are turned on.

There are settings-do not disturb mode, turn it off.

If you can't receive the information of personal WeChat, you can click on the micro signal. Check whether you have turned off the button to receive information.

If none of the above settings can change your situation, you can also check the settings of Mobile Guard. Maybe you set not to receive messages or something when you installed WeChat.

Still not working? Well, we have to reinstall WeChat. At this time, it is recommended to download a new version of WeChat from the Internet and reinstall it.