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What are the techniques for doing telemarketing?

The best words for telemarketing loans

The best words for telemarketing loans. For different sales "lists", the salesperson's different words will have very different effects. , the sales skills used for telephone loans are almost the same as other sales skills. This is targeted and effective marketing. The following are the best sales skills for telemarketing loans. The best words for selling loans by phone 1

Words for selling loans by phone

1. The opening words for loan sales

Words 1 - simple and straight to the point

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Customer: Hello, where are you?

Credit manager: Hello, excuse me, we are the loan officers of xx loan company. Do you have any need for capital turnover recently?

Customer: Not required.

Credit Manager: It doesn’t matter. You can spend two minutes to learn about our loan products. If you need them in the future, they can also come in handy, don’t you think so?

Tip 2 - Friend Recommendation

Loan Officer: Hello, is this Mr. Wang?

Customer: Yes, who?

Loan Officer: Hello, Mr. Wang, I am Xiao Li from xx Loan Company. It was your friend Mr. Zhao who told me that you may need funds in the near future. He just happened to have borrowed from us recently. The funds are required, so let me also contact you. I don’t know when you will need funds!

Customer: Mr. Wang? Which Mr. Wang? Why didn’t I know!

Loan Officer: Huh? Hasn't he told you yet? That's probably because he's been too busy lately and didn't have time to tell you! He was not in a hurry, but I was anxious first! I'm so sorry!

Customer: It doesn’t matter!

Loan officer: Now that the call has been made, let me briefly introduce our products to you! It won't take you too long. Is it convenient for you?

Talk 3 - Humor

Loan officer: Hello, is this Mr. Wang?

Customer: Who? (What’s the matter?)

Loan officer: Mr. Wang, I’m here to send you money!

Customer: Oh? What money are you giving?

Loan officer: That’s right. I’m Xiao Li, a loan officer from xx Loan Company. We specialize in unsecured credit loans. We can borrow up to 500,000, and we can disburse the loan in about three days. If you have any financial needs recently, you can contact us!

Customer: Didn’t you say you were sending money?

Loan officer: The loan carries interest, but I can treat you to dinner for free!

Tip 4 - Pretending to be familiar with the method

Loan officer: Good morning, Mr. Wang!

Customer: Who? What's going on?

Loan officer: I am Xiao Li from xx company. I contacted you some time ago and talked about a loan with you! Any impressions left?

Customer: Why don’t I have an impression?

Loan Officer: Mr. Wang, you must be too busy lately! I am Xiao Li from xx company. Our company specializes in unsecured credit loans, and we can issue loans within 500,000 yuan within three days! This should make an impression! The best words for telemarketing loans 2

Straight to the point

Credit manager: Hello, I am a bank loan, unsecured, unsecured, and the fastest disbursement is within one day. Do you need capital turnover recently?

Customer: No need!

Credit manager: It doesn’t matter. We can add WeChat. If a friend asks you to borrow money, you can recommend my WeChat to him. You will not be embarrassed and his problem will be solved. You said Woolen cloth?

Customer: This is possible, add it

...

Friendly reminder: It is suitable to go straight to the list of average quality, especially if you are not sure about the type of the list. or unfamiliar, this type of approach is most appropriate. For example: a list of contacts typed by colleagues, a list of joint numbers, etc.

Invitation notification method

Credit manager: Hello, are you Mr. Wang from XX company?

Customer: Who? What's going on?

Credit Manager: We are XX Small and Medium Enterprises Association. In order to help promote the development of enterprises in XX area, your company's conditions meet our credit loan support fund conditions. The interest rate is XX to XX, and the maximum support amount is 20,000 to 500,000. I wonder how much capital your company currently needs?

Customer: What information is needed for this?

Friendly reminder: This method is suitable for loans to corporate legal persons or shareholders, and can be done by cooperation with an association, a certain financial institution, and a certain institution. For example: the credit card center allows you to apply for installments, cooperate with a certain institution, etc. Or XX company cooperates with XX enterprise to launch XX loan product.

New Product and Activities Notification Law

Credit Manager: Hello, is this Mr./Ms. XX?

Customer: Who?

Credit Manager: Hello, I am Manager Li who applied for a loan for you before. Now the company has launched a new product with very low interest rate... I think this product is more suitable for you. You Need to do it?

Customer: OK, what information do you need?

……

Friendly reminder: This method is most suitable for old customers, customers who have been rejected before, and lists of post-loan customers from other channels, which will make customers feel that you are Pay attention, and subsequent communication will be easier.

Pretending to be familiar with the method

Credit manager: Mr. Wang, good morning!

Customer: Who?

Credit manager: I am Xiao Li from XX company. I contacted you some time ago. You told me that you wanted to know about the loan. Do you still have any impressions?

Customer: I have no impression?

Credit Manager: Mr. Wang, I guess you have been too busy recently! I am from XX Loan Company. Our company mainly provides unsecured credit loans. The application materials are also very simple. We can lend money within 500,000 on the same day! Do you have any funding needs now?

Friendly reminder: This kind of opening requires you to know the customer’s information in detail, such as: name, company, position, etc. This will improve a lot of efficiency, and customers will not feel so resentful when making calls.

Friend recommendation method

Credit manager: Hello, is this Mr. Wang?

Customer: Yes, who?

Credit Manager: Hello, Mr. Wang, I am Xiao Li from XX Loan Company. I was recommended by your friend Mr. Zhao. He just applied for a loan with our company and asked me to ask you whether Are there also financial needs?

Customer: Mr. Zhao? Which Mr. Zhao?

Credit manager: That’s right, our company does... loans... interest... Do you think you have any need?

Customer: That’s it. What about your company’s loans?

Credit manager: Our process is also very simple... The best words for telemarketing loans 3

1. Opening statement formula

Hello! I This is Manager Li of a certain company. Do you have any needs for capital turnover recently?

Yes, start asking about your needs.

No, I’m sorry to disturb you. I wish you peace! Goodbye! Remember to send a text message or add the customer’s WeChat account for convenience

Contact you later!

What is the purpose of your loan? Be sure to ask clearly what the loan is for and when will it be needed? Do you want to borrow more

Or less? How long will it take?

< p> 3. Telemarketing formula for office workers

Inquiry sequence: Salary distribution during working hours, average income, and comprehensive credit card liabilities

4. Telemarketing formula for businessmen

Sequence of inquiries: Company situation, whether it is a legal person, how long the company has been registered, and how much is the company's turnover

Personal situation, average income, whether there is a total credit card limit and debt ratio, whether there are other assets

5. House and car sales formula

Is the house a mortgage or a full payment for an individual or a ***? How many square meters are there, how much is the monthly payment and for how long?

Is the car a bare mortgage? How much is the car's price and age?

6. Tips for a simple and direct opening statement

Customer: Hello, where is it?

Credit manager: Hello, excuse me. I am a loan officer from xx loan company. Do you need cash flow recently?

Customer: Not required.

Credit manager: It doesn’t matter. You can spend two minutes to learn about our loan products. If you need them in the future, you can also use them.

You Are you right?

7. Tips for recommending friends in the opening statement

Loan officer: Hello, is this Mr. Wang?

Customer: Yes, where

Loan officer: Hello Mr. Wang, I am Xiao Li from xx loan company. Your friend Mr. Zhao told me that you may have funding needs recently

It just so happens that he recently got a loan from us, so I asked me to contact you too. I wonder when you will need

funds!

Customer: Mr. Wang ?Which Mr. Wang? How come I don’t know!

Loan officer: Ah? Hasn’t he told you yet? It’s probably because he’s been too busy recently and didn’t have time to tell you! He’s not in a hurry, I'm here

I'm in a hurry! I'm so sorry!

Customer: It's okay!

Loan officer: Since the call has been made, I will call you Let’s briefly introduce our products! It won’t take you too long

Is it convenient for you to see?