What should I do if my oppo phone is out of control?

If you are using an OPPO mobile phone (ColorOS system), when your touch screen fails, it is recommended that you check the software settings, usage environment and other aspects:

First, check applications and systems.

1, trying to restart the phone, it may be that the three-party application has a hidden layer at the top;

2. If this abnormality occurs when using a specific APP, you can try to update the version of the app or try to reinstall and clear the data of the app;

3. There may be compatibility problems with some non-native software of the mobile phone, so it is recommended to uninstall and observe;

4. If the screen is not working when playing the game, you can quit the game and operate in this position. If the screen returns to normal, it is a game software problem. I suggest you give feedback to the game customer service.

5. If necessary, it is recommended to back up mobile phone data (phone number, SMS, installation software, photos, etc.). ) and restore the phone factory settings.

Second, avoid external influences such as dirty screen, liquid and static electricity.

1. If the screen of the mobile phone is wet or there is liquid or water, please try to clean the screen and keep it clean before touching it to see if it can return to normal.

2. If there is a third-party film, it is recommended to remove the film and test whether it is normal;

3. Rubbing the mobile phone in your pocket will generate static electricity, which may lead to touch failure. Turn off the phone and let it stand for a period of time to eliminate the influence of static electricity;

4. If you use a non-original charger when charging, please replace the original charger of the mobile phone;

5. If the mobile phone is damaged by external force (collision, water ingress, etc.), the touch screen fails. ), you can take your mobile phone to the offline service center for processing.

If none of the above can solve your problem, it may be the screen hardware problem. Because you can't see your machine, I suggest you take the purchase invoice and go to the official service center of OPPO for testing, or choose the maintenance service and apply for two-way free mail testing.