My OPPO phone can't receive the other party's information on the WeChat chat page. Do I need to go back to the main page and open WeChat to receive it? Find a solution

Hello, according to your description, Xiao Ou suggested that you try the following methods: Messages sent by WeChat don't need to be reminded, which are often caused by abnormal settings, such as WeChat settings, notification switch, power saving mode and do not disturb mode. You can check the following settings to eliminate the exception.

1. Turn on the new message reminder switch in WeChat "WeChat >"; I > Settings > New Information Reminder > Receive New Information Notification "

2. Notification management:

2. 1 Turn on the notification permission switch, "long press the WeChat icon >; Application information > notification management > permission notification "

2.2 Turn on the new message notification switch, "long press the WeChat icon >; Application information > notification management > new message notification (other notification, audio and video call invitation notification) "

2.3 Turn off the notification switch set to unimportant/move the notification bottom/notify do not disturb switch:

2.3.1coloros11and above: "long press wechat icon > application information > notification management > new message notification > set as unimportant notification"

2.3.2 ColorOS 7-7.2 version 7-7.2: "long press wechat icon > application information > notification management > move to the bottom of notification"

3. Power management:

3.1coloros11and above:

3. 1. 1 Open allows the application to start itself. "long press wechat icon >; Application information > power management > allow applications to start themselves "

3. 1.2 enable to wake up the front desk, "long press wechat icon > application information > power management > allow to wake up the front desk"

3.2 ColorOS 7-7.2 version 7-7.2:

3.2. 1 Enable background operation, "long press the WeChat icon > Application Information > Power Management > Allow background operation"

3.2.2 Close the quick-freezing application: "Settings >; Battery > application quick freezing > wechat > turn off automatic quick freezing "

4. Traffic management:

4. 1 Cancel disabling mobile data and WLAN, "long press the WeChat icon >; Application information > mobile data traffic usage "

4.2 enable data to be used in the background and disable mobile data: "long press the wechat icon to enter application information > traffic usage"

4.3 turn off traffic saving: "settings > SIM card and traffic management >: traffic management > traffic saving"

If there is no obvious improvement, please bring the purchase invoice, warranty card and mobile phone to the nearest OPPO customer service center for testing and processing.

Note: This answer is applicable to all models of OPPO.