If there is a ticket, why does the train not start due to fault?

According to the relevant regulations of high-speed rail: After purchasing a high-speed rail ticket, if the train does not depart normally due to special circumstances, a full refund can be made without any handling fee.

If the train fails to depart normally due to a malfunction at the high-speed rail station, it is the fault of the station and a full refund will be given. Within 30 days (including 30 days) after you receive the refund information, you can go to the station to apply for a refund.

High-speed railway, referred to as high-speed railway, refers to a railway system with high design standards that can allow trains to travel safely and at high speeds.

The concept is not limited to tracks, nor does it refer to trains. High-speed rail has different regulations in different countries, different eras, and different scientific research and academic fields. The "High-speed Railway Design Specifications" document issued by the China National Railway Administration defines high-speed railways as newly built passenger dedicated railways with a design speed of 250 kilometers (inclusive) to 350 kilometers (inclusive) per hour and running EMU trains in standard gauge.