I swiped some train tickets with my credit card and returned them. Why didn't the bank return the information on my mobile phone? It's been 20 days now. What should I do?

Hello, if China Merchants Bank Card accepts refund, after contacting the customer service center of the Ministry of Railways 12306, the refund of online ticket purchase will generally not exceed 15 working days at the latest. However, the refund of merchants is generally operated in batches, so the arrival time is fast and slow. I suggest you wait patiently for a few more days before checking the funds in your account.

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