About bank teller work summary sample

As a bank teller, you are busy at work every day, so do you have a lot of work summaries to write? How should it be written? The following is a sample summary of the work of a bank teller that I compiled for you. It is for reference only. You are welcome to refer to it.

?About bank teller work summary sample 1

?The year 20xx that just passed was a very unusual year in the development process of Taibai Branch. It’s a year that brings both opportunities and challenges. Facing the complex situation, under the strong leadership of the headquarters and the management branch, the branch united and led all employees to seize the good opportunity of the development of the southern new area of ????Ma'anshan City, which has not been seen in a century, and deposited most of the relocation funds of Taibai Town into our bank. The branch's deposits have made a huge leap; at the same time, it has withstood and overcome the difficult challenges brought by the sharp increase in non-performing loans, curbed the negative trend of downward migration of loan quality, and overcome the difficulties of revitalizing non-performing assets, so as to improve the asset structure. has been improved to a certain extent.

By the end of 20xx, the deposit balance of the branch was 232.1 million yuan, and the average daily deposit was 196.63 million yuan; the non-performing balance was 734.09 million yuan, a decrease of 1.3017 million yuan from the beginning of the year. , the current non-performing ratio is 9.0; loan profit is 5.8491 million yuan; in addition, it actively expands intermediary businesses such as finance and tax treasury, vigorously promotes bank cards, launches new business types such as SMS communication. For more than a year, we have operated steadily, strived for development in stability, and attached great importance to safety and security. There has been no incident or accident, and certain achievements have been made in various tasks.

? (1) Highlight the theme and seize the opportunity to seek deposits:

20xx is the first year for Maanshan City to implement the southern development. The large-scale development of the southern new area mainly covers one township (Niandou Township) and two villages (Taicang Village and Changwei Village, Taibai Town). It is a once-in-a-century opportunity for the Nian (Dou) and Tai (Bai) areas. Economic development is a sensitive area where many families are relocated. In order to compete for the economic cake of the development zone, banks from Wuhu to Dangtu and Ma'anshan, including the Bank of Industry, Agriculture, Construction, China, Communications, Postal Service, Huishang, Yangzi, etc., are doing their best to market. The Taibai branch is more than ten kilometers away from the Southern Development Zone. Compared with Dangtu and Wuhu, it does not have a location advantage, and Xinqiao and Niandou are obviously closer to our branch. There is really a blocking army in front and pursuers outside. Faced with the special geographical location and fierce competition, the branch made a comprehensive analysis, made accurate judgments, established a rapid market response mechanism, flexibly adjusted its business strategy, and focused on deposits as its overriding priority. Because this is a fleeting opportunity that can never be recovered. Therefore, the branch’s work focus and purpose is to make every effort to make deposits. On the one hand, we made full use of the government's establishment of the "Bank-Enterprise Docking Platform" and the "Enterprise Assistance Year" to establish a special communication and mutual assistance mechanism with the town government. Among the three banks in Taibai Town, the Agricultural Bank of China, the Postal Service, and the Rural Commercial Bank, our bank became the This is the government's preferred bank, and all the relocation funds from Taibai Town basically "go to my house." On the other hand, our bank also builds a multi-channel communication mechanism through various channels such as taxation, industry and commerce, and other personal and social relationships to capture information and obtain deposits from many aspects. At the same time, we have also actively adjusted our internal mechanisms, strengthened services, strengthened management, integrated financial products, and listed all land acquisition and relocation funds in fixed and living deposit certificates to implement the positioning of benefiting the people. Greatly improve customer satisfaction.

By the end of 20xx, the deposit balance of the branch was 232.1 million yuan, completing the highest time-point task number of 219.21 million yuan assigned by the headquarters, which was 162.43 million yuan compared with the deposit balance at the end of 20xx An increase of 69.67 million yuan, an increase of 43; the average daily deposits were 196.63 million yuan, completing the daily average number of tasks assigned by the headquarters of 187.55 million yuan. Compared with the end of 20xx, the average daily deposits were 139.2 million yuan, an increase of 5 , 7.43 million yuan, an increase of 29.

?(2) Overcome difficulties and face challenges to reduce non-performing loans

?20xx is a very difficult year for Taibai Branch to resolve non-performing loans. By September 30, non-performing loans have not been reduced. On the contrary, the balance rose to 9.2235 million yuan, an increase of 58.09 million yuan from 864.26 at the beginning of the year.

?Faced with the difficult challenges brought about by the sharp increase in non-performing loans, the test is severe, the difficulties we face are unprecedented, and the pressure we bear is huge. In order to curb the negative trend of downward migration of loan quality, the branch adopted a series of strict measures such as focusing on risks and accountability on a case-by-case basis; linking the salary of the branch team and the account manager, and bundling assessment; and a series of rigid measures such as working overtime and weekend breaks at the same time. Management methods and shuffling ideas of people without changing their minds. It not only enhances the sense of urgency and crisis of the account managers, but also enhances the binding responsibilities and management strength of the branch team members. In addition, the branch has also actively contacted the government, village committees, manufacturers, and relevant customers to seek various channels and adopt a multi-pronged approach to overcome difficulties and strive to revitalize non-performing assets.

?After three years of hard work, a total of 829,000 yuan of non-performing loans have been resolved and revitalized. Not only has the increase of 580,000 yuan since the beginning of the year been completely eliminated, but it has also been reduced by 249,000 yuan from the beginning of the year. Loan balances and ratios fell in real terms. Including the 90.57 million yuan of non-performing loans written off by the headquarters on December 25 and the 14.7 million yuan of non-performing loans written off on December 31, the current non-performing balance is 7.3409 million yuan, compared with 8.6426 million yuan at the beginning of the year. , a decrease of 1.3017 million yuan, and the proportion of non-performing loans dropped from 11.35 at the beginning of the year to 9.0, a decrease of 2.35. The asset quality has been improved to a certain extent.

?(3) Expand financial varieties to promote business development:

?In order to adhere to the combination of business innovation and financial product structure adjustment and accelerate the development of intermediary business, our bank actively launched a finance and taxation intermediary services such as treasury, vigorously promote bank cards, and launch new business types such as text messaging. By the end of this year, the Finance, Taxation and Treasury Bank has opened 65 accounts, 130 SMS accounts, 25 payroll agencies, 961 Golden Dragon cards have been issued, a total of 2,540 cards have been issued, and the average balance is 7,281,18 yuan, totaling 1 , 8.367 million yuan. The number of ATM withdrawals was 14,751, with an amount of RMB 1,569,400,000; of which the number of withdrawals from the bank was 8,995, with an amount of RMB 937,190,000, and the number of inter-bank withdrawals was 5, 756 transactions, with the amount of withdrawals being 6.3221 million yuan. The intermediary business fee income has reached 4.21 million yuan, and there is a newly developed POS special merchant

? About the work summary of bank tellers 2

? Mainly from the perspective of business knowledge and work attitude Two aspects are summarized. Please see the following for details:

In June this year, I participated in the bank’s 20xx campus recruitment and passed the screening to become a teller of the bank. . In these six months of work, for me, it is more about training and learning. Continuously learn new business knowledge and new work skills on the job, and strive to improve their all-round abilities. Therefore, here I will make a summary of the work of this half year.

?As a front-line teller at the grassroots level, first of all, in terms of diligence and dedication, I conscientiously implement democratic centralism, take the overall situation into consideration, obey the division of labor, have a correct ideological style, a down-to-earth work style, dare to adhere to principles, strive for refinement and pragmatism, Pioneering and enterprising, and earnestly perform job responsibilities. I love my job, be able to treat every work task correctly and seriously, be proactive in my work, actively participate in various business training organized by the unit, conscientiously abide by the rules and regulations of the branch, ensure attendance, and effectively utilize working hours.

In terms of business knowledge, I worked hard on business skills. On the basis of mastering the original business process, I seriously and proactively learned new businesses, especially personal finance business. At work, he always thinks about what the customers want, addresses their concerns, and provides them with the most satisfactory service. In this year's work, I have gained substantial learning and progress, and I have become more rigorous in business operations.

Times are changing, the environment is changing, and the work of the bank is also changing from time to time. New things appear and new situations occur every day, which requires me to change with the situation. Learn new knowledge, master new skills, adapt to changes in the surrounding environment, improve your job performance capabilities, and train yourself to become a comprehensive ICBC employee.

?In terms of work attitude, I have a strong sense of professionalism, responsibility, and enterprising spirit, and can devote myself wholeheartedly to work; I work seriously, have a positive attitude, and do not care about personal gains and losses; I work diligently, conscientiously, and work hard without complaining; Arrive late and don’t leave early. I always adhere to the principle of "work first" and conscientiously implement the rules and regulations in the industry. I work diligently and hard-working, always spur and improve myself with the service concept of "customer first", and strive to serve customers with the purpose of customer satisfaction. Provide standardized and high-quality services. When treating customers, I use a smile service, and strive to provide the best quality service.

Looking back on the work of the past six months, although there has been certain progress and achievements, there are also shortcomings in some aspects. For example: There are not many creative work ideas, and individual tasks are not yet perfect. You need to continue to learn more business knowledge and common sense of life to expand your knowledge. With the care, guidance and help of leaders and colleagues, I will improve myself, be more strict with myself, and contribute to the development of ICBC. Through these six months of work, my personal overall quality has been improved and I have become more mature. In the future work, I will continue to act as a master, work conscientiously, work hard, be dedicated to my job, learn from the strengths of others, overcome my own shortcomings, and continue to contribute my meager share to the development of the firm. force.

?About bank teller work summary sample 3

?A year actually passes very quickly, and it is gone before you know it. This year’s counter work, I have to summarize it carefully and review it carefully. As a teller in our bank, I have a lot of feelings about my work this year.

?1. Learning

?This year, in addition to my daily counter work, I have been studying seriously, making good use of my rest time, and In the evenings after work, I actively studied the latest financial policies and some new regulations. At the same time, I understood the various documents issued by the leaders. I also had a better understanding of my own work, as well as some of the suggestions given by the bank. I also cherish the learning opportunities very much. Whether it is a training course or a lecture, I always actively listen to the lectures, take notes during the lectures, and compare them with my own work, so that I can improve my work in the future. , so that you can apply what you have learned instead of just listening to the knowledge. Only when you can use what you have learned can you truly learn it.

? 2. Work

? In daily counter work, I actively do what I should do. When handling business with customers, I smile to them. , patiently answer customers' questions, enthusiastically help customers handle business matters, and let customers feel the serious and responsible service of our bank.

?In the process of handling business, I will also actively recommend our bank’s new business to customers, but I will not make customers think that I am just a salesperson, which will reduce the service experience. When a customer inquires about our new business, I will answer it seriously and help the customer handle it seriously.

?In addition to my own job, I will also actively do a good job in some tasks assigned by the leader, and seriously cooperate with my colleagues to do a good job and complete the tasks better.

?When dealing with my colleagues, I am enthusiastic and kind. I actively integrate into the large group of the bank and unite my colleagues. If there are any problems in daily life, I will do my best to solve them. ability to help. Of course, I also know that I still have various deficiencies. For example, in terms of learning, my efficiency is not particularly high. My learning methods still need to be improved so that I can learn faster and work better. , some working methods are still relatively backward, and they need to be updated in time and correct these habits in time, so that they can be more efficient at work and make more progress.

?In short, this year has passed, with gains and shortcomings. But in the next work, I will give full play to my strengths and correct all my shortcomings so that I can Do better and continue to improve your learning and working abilities. Only by improving can you make progress in your comprehensive aspects, go further in the workplace, and get opportunities for promotion.