What's the postal complaint number? What is the most effective way to complain?

The complaint telephone number of China Post is 1 1 183. The effective ways to complain about China Post are: complaining on the website of the State Post Bureau, calling 12305, and calling the express numbers of various brands.

1. Complaints on the website of the State Post Bureau

When you express a complaint, you can search the website of the State Post Bureau online, and then you can register and fill in the corresponding information and submit a complaint. Someone will contact you later. If the situation is true, the courier will be punished accordingly.

2. Call 12305.

In the face of some problems with express delivery, you can make corresponding telephone complaints. For example, you can call 12305, which is a special telephone for postal consumers to complain. It is not only simple but also effective, which can help to recover some losses.

It should be noted that municipalities directly under the central government and provincial capital cities can directly dial 12305, and non-provincial capital cities should also pay attention to the corresponding acceptance time when dialing the area code of the fifth city in this province. This kind of complaint method is only suitable for enterprises to complain fruitlessly, and it will be used after more than 7 days.

3. Call the express number of each brand.

For different courier companies, the complaint telephone number is also different. If you encounter problems, you can call the corresponding courier companies, or you can complain to the official accounts of official website and WeChat of most courier companies.

Payment standards for domestic postal services:

1. If the insured mail is lost, damaged or short, compensation shall be made according to the actual loss value, but the maximum amount shall not exceed the insured amount of the relevant mail.

2. If the uninsured mail is lost, damaged or short, it shall be compensated according to the actual loss value, and handled in accordance with the Postal Law and its implementation rules and relevant regulations, but the maximum amount shall not exceed three times the paid tariff; If the mail is delayed, the fees paid this time will be exempted (excluding extra fees such as packing box and insured price).

3. For other losses or indirect losses, our company will not be liable for compensation. For example, the sender's name, address and contact number filled in the receipt are incomplete or incorrect, and the mail will be delayed.