What if Samsung's mobile phone information can't be sent?

According to your description, we suggest you.

Clear information data

Settings-Application Manager-Swipe Screen Options (All)-Find Information-Click to enter and clear data.

Replace SIM card

Try replacing the SIM card.

Restore factory settings

If the problem still exists (caused by third-party software), please back up the mobile phone data (phone book, SMS, multimedia materials, etc.). ) and try to restore the phone to factory settings (Settings-General tab-Reset-Restore factory settings).

Backup data

Note: All data stored in the mobile phone will be lost, so it must be backed up to the sim card and sd card in advance before operation.

Samsung service center

If the problem still exists, it is recommended that you send your mobile phone to the nearest Samsung service center for testing with the three-guarantee certificate. Please visit: