Hello, I have a credit card for Longka, but today I sent a message saying that it could not be delivered successfully for some reason, so I called China Construction Bank according to the news, but I

Hello, I have a credit card for Longka, but today I sent a message saying that it could not be delivered successfully for some reason, so I called China Construction Bank according to the news, but I can call. First of all, if the landlord's address is unknown and there is no such person at the time of delivery, the card will be returned. At this time, CCB does send a short message to tell the cardholder that the card cannot be delivered for some reason, so this short message should be true.

In this case, it is suggested that you can call the customer service hotline and transfer manual assistance to handle it for you. After you call the customer service hotline, you don't need to enter any personal information (card number or ID card). At the end of the voice broadcast, you will be prompted "If the above information cannot be provided, please press the # key", and then switch to manual service according to the system prompt.

After checking the address with the cardholder, his customer service will arrange to mail the card again. New cards are usually sent in about 3 working days. There will be SMS notification after sending. After receiving the short message, it is suggested that the landlord should always pay attention to the offline delivery (Baidu searches for "tracking and querying system according to mail", which is specially used by postal services to check registered letters). If you go to the local post office, you might as well consider taking your ID card and coding this registered letter to get it yourself, so that you can feel it for yourself.