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How to complain about easy staging
1. When the consumer calls 12378, they only need to pay the local call charges, and all long-distance calls will be paid by the CIRC. The hotline attendant 12378 inputs the caller's name, reflected matters, demands and other information into the system 12378, and submits it to the insurance regulatory agency in the jurisdiction for handling on the same day. The organizer will also introduce the progress of complaint handling into the 12378 system in time, and consumers can check the progress of complaint handling through the 12378 hotline.
2. Consumer protection is a consumer service guarantee platform under china electronic chamber of commerce. After the consumer submits the specific complaint information on the consumer protection platform, the consumer protection association will arrange the complaint handling specialist to give feedback to the relevant staff of Easy Stage, follow up and coordinate, and try their best to solve the problem.
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