How to refund the signed contract of Tanzhou Education?

If you download the Tanzhou Education app, you must first apply in the app, and then clearly tell the teacher in WeChat that you want a refund, with a polite and firm attitude, and then take the initiative to ask about the process and process of refund. When you apply for a refund, the customer service will call to confirm. If you really can't stand it, you can call the after-sales phone on the app and be patient and take the initiative to get a refund.

1. Providing loan services to students in school violates relevant laws and regulations; According to the documents of the Ministry of Finance, the China Banking Regulatory Commission, the Ministry of Education and other relevant departments, financial lending institutions are not allowed to provide loans and loan services to college students. Staged music can also be seen in many dance training, education and training sales offices. Many students and consumers take out loans without knowing the situation, and as a result, they have to bear debts and interest. At this point, Tan's education is obviously illegal.

2. Signing a contract is not the basis of no refund at all. It depends on how the contract is agreed. As for the "paid non-refundable" clause, it may be considered invalid because it increases the responsibility of consumers.

In addition, I am talking about the following issues:

Whether to repay the installment loan or not, regardless of the consequences, you should pay it back if you have the repayment ability. But for those who are induced to handle or violate the rules, they should call the police in time. If both parties fail to report to the police and communicate about repayment, it will be regarded as a violation of the agreement of both parties on loan, and there may be a breach of contract (provided that the lending institution operates normally).

Is Tanzhou education formal?

Formal, I use Tanzhou education. Let me popularize it for you: Tanzhou Education has entered the online education industry for more than ten years now. Its headquarters is in Changsha, Hunan, but it has nearly 30 branches and subsidiaries in Beijing, Guangzhou, Chengdu, Shenzhen, Wuhan and Nanning, and its student groups are all over the world, including China, South Korea, Japan, Canada, India, Europe and other countries and regions. And many news media have reported Tanzhou education (such as Hunan Satellite TV, and more than once ~). I took an illustration class in Tanzhou Education (which was very interesting). I am very busy at work every day, so I can only take time to learn with my mobile phone and follow online classes step by step. Teachers are also very responsible. Every time she doesn't understand, she will tell me patiently.

Legal basis: Article 25 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests. Operators sell goods through the Internet, television, telephone and mail order. Consumers have the right to return goods within seven days from the date of receipt without giving reasons, except for the following goods:

(1) ordered by consumers;

(2) Fresh and perishable;

(3) Digital commodities such as audio-visual products and computer software downloaded or unpacked by consumers online;

(4) newspaper delivery.

In addition to the goods listed in the preceding paragraph, other goods that are not suitable for return according to the nature of the goods and confirmed by consumers at the time of purchase are not returned without reason. The goods returned by consumers shall be in good condition. The business operator shall refund the commodity price paid by the consumer within seven days from the date of receiving the return. The return freight is borne by the consumer; Unless otherwise agreed between the operator and the consumer, such agreement shall prevail.