What is Alibaba's customer service phone number?

Alibaba's customer service phone number is 400-800- 1688. Customer service hours: Monday to Sunday from 9:00- 18:00. This number is Alibaba's professional manual telephone service hotline. You need to wait patiently during the peak period. It is recommended to use self-help or online consultation first.

Alibaba Network Technology Co., Ltd. was founded in Hangzhou, Zhejiang Province on 18, headed by Ma Yun.

Alibaba Group operates a number of businesses, and also obtains the support of operating business ecosystem from the businesses and services of affiliated companies. Business and affiliated companies include: Taobao, Tmall, Juhua, AliExpress, Alibaba International Trading Market, 1688, Ali Mama, Alibaba Cloud, Ant Financial, Cainiao.com, etc.

2065438+On September 19, 2004, Alibaba Group was officially listed on the new york Stock Exchange, with the stock code "baba" and Ma Yun as its founder and chairman. On July 2018 19, the Fortune Global 500 list was released, and Alibaba Group ranked 300. 2065438+In February 2008, Alibaba was selected as one of the top 500 brands in the world.

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Alibaba's main business

Taobao

Founded in 2003, Taobao is a business-oriented social platform that provides consumers with a participatory and personalized shopping experience through big data analysis. On Taobao, consumers can get highly relevant and attractive content and real-time updates, so as to master product and trend information and interact with other consumers or favorite businesses and brands. The merchants on the platform are mainly self-employed and small businesses.

Tmall

Founded in 2008, Tmall is committed to providing consumers with a quality shopping experience when purchasing branded products. Some international and local brands and retailers in China have opened stores on Tmall.

AliExpress

AliExpress was founded on 20 10, which is a retail platform for global consumers. Its main buyer markets include Russia, the United States, Brazil, Spain, France and the United Kingdom. Consumers all over the world can buy products directly from China manufacturers and distributors through AliExpress.

Alibaba international trading market

Alibaba International Trading Market is the first enterprise established by Alibaba Group and the leading wholesale trading platform in the world. Buyers in Alibaba's international trading market come from more than 200 countries and regions around the world, generally trade agents, wholesalers, retailers, manufacturers and small and medium-sized enterprises engaged in import and export business. Alibaba International Trading Market also provides its members and other small and medium-sized enterprises with import and export supply chain services such as customs clearance, tax refund, trade financing and logistics.

1688

1688 (formerly known as "Alibaba China Exchange Market") was established on 1999. It is the leading online wholesale platform in China, covering buyers and sellers of general commodities, clothing, electronic products, raw materials, industrial parts, agricultural products and chemical products. 1688 in

alimama

Founded in 2007, Ali Mama is an online marketing technology platform for merchants and brands to put all kinds of advertising information on Alibaba Group's e-commerce platform and third-party platform. Through its alliance marketing plan, Mom Ali allows merchants to put advertisements on third-party websites and mobile phone clients, so that the marketing promotion effect can reach platforms and users other than Alibaba Group's e-commerce platform. ? [6]?

Alibaba Cloud

Alibaba Cloud, founded in 2009, is a cloud computing business under Alibaba Group. According to data from Gartner and IDC, Alibaba Cloud is one of the three largest providers of Infrastructure as a Service (IaaS) in the world and the largest provider of public cloud services in China. Alibaba Cloud provides a set of cloud computing services for businesses on Alibaba Group's e-commerce platform, as well as global users such as start-ups, enterprises and government agencies.

Cainiao network

Cainiao Network is a business of Alibaba Group, which is dedicated to meeting the logistics needs of online and mobile commerce in China at present and in the future. The logistics data platform operated by rookie network uses the capacity and ability of logistics partners to realize the transaction between merchants and consumers on a large scale. In addition, the rookie network uses data insight and technology to improve the efficiency of the entire logistics value chain.

Ant financial services group

Ant Financial Services Group focuses on serving small and micro enterprises and ordinary consumers. Ant Financial Services Group is working with financial institutions to build an open ecosystem to provide support for future social finance. The businesses of Ant Financial Services Group include Alipay, Ant Wealth, Sesame Credit and Internet Banking.

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