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What is the reason why Huawei mobile phone cannot receive the verification code sent?
Verification code text message cannot be received
For the problem of verification code text message not being received, it may be caused by network delay or server communication delay. For this kind of problem, please wait patiently and the countdown will be completed. Then choose to try again. You can also contact the corresponding platform that provides the service and request to resend the verification code.
If a third-party SMS application cannot receive the verification code SMS, in order to protect your payment security and account security, the system provides a verification code SMS protection function, which blocks third-party applications (including third-party Malicious application) obtains the verification code SMS received by the user. It is recommended that you use the system's default SMS application.
You can spontaneously receive a text message and see if it can be received normally. If it is received successfully, it means that the verification code may not have been sent. Please contact the corresponding platform to request to resend the verification code. If you cannot receive it successfully, please troubleshoot as follows.
All text messages cannot be received
1. Please confirm whether it is a dual-SIM mobile phone. For dual-SIM single-pass mobile phones, when one card is on a call, the other card will be in "power off" mode. " status, it is normal for this "shut down" SIM card to be unable to receive text messages. It can be restored and receive text messages after the call ends;
2. Please check whether you are in the mobile phone manager gt; harassment interception If you set up a blacklist and check Block all strangers, all text messages from unfamiliar numbers will be blocked and cannot be received. Please check the corresponding settings and try again;
3. Please confirm whether other SMS applications are set as the default SMS applications, and you can enter the mobile phone.
EMUI5. ;Default application gt;Information;
EMUI9.0: Settings>Application>Default application>Information;
Confirm whether to use the system default application, third-party applications may be The SMS cannot be received due to its own problems or compatibility issues.
4. Please check whether a third-party housekeeping application has intercepted text messages. Some security management applications will intelligently filter received text messages. It is recommended to uninstall the application. These applications are generally named after "XX Butler" or "XX Assistant".
5. If the problem still exists, you can try
① Enter EMUI4.X: SMS gt; Menu gt; Settings, EMUI5.Xamp; 8.X: SMS gt ; More > Settings, EMUI9.0: SMS > Three dots in the upper right corner > Settings > Three dots in the upper right corner, select Restore default settings.
②?Enter
EMUI5. ;
EMUI8. gt; application gt; application management gt; ?gt; display system process gt; information gt; storage;
Then select delete data and clear cache (this operation will not delete mobile phone text messages).
③? Enter
EMUI5. It is not involved);
EMUI8. No received successfully.
6. If none of the above methods can solve the problem, please back up important data and restore factory settings to try to solve the problem. If the problem still cannot be solved, please go to the after-sales service center for repair.
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