You can receive information.

The mobile phone can't receive short messages from some numbers. We recommend that you:

1. If it's an official SMS from an operator, a bank or a group purchase, please try to resend it, check the status of your sim card, and restart your mobile phone to receive it again later.

2. If it is a verification code, it is recommended to change other locations and try to send and receive again, so as to rule out whether it is caused by network reasons.

3. Change other time periods to receive again.

4. Verify whether the SMS blacklist function is set in the mobile phone: Information-More-Settings-Blocking Information-Blacklist/Whitelist/Blocking Phrases/Blocking Information-View (different mobile phones may operate in slightly different ways).

5. Check whether the mobile phone has downloaded the latest third-party software (security guards, system management). It may be that the software intercepted the message, so I suggest you try to uninstall it.

6. Try to replace another SIM card.

7. If not, please back up your mobile phone data (phone book, SMS information, multimedia materials, etc.). ) and restore the factory settings of the mobile phone.

If the problem still exists, it is recommended that you take the purchase invoice, maintenance card and mobile phone to the local Samsung service center, and the engineer will solve the problem for you.