How to cancel the short message service of online banking

Log in to personal online banking, and through the function of "Account SMS Service-SMS Service Management", you can modify and delete the contracted account after selecting it.

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1. Go to any branch of CCB in the province to cancel the SMS service with the bank card and valid ID;

2. The mobile phone notified by SMS edits "the last four digits of QXTZ# account" and sends it to 95533;

3. By calling to cancel, you can call 95533 according to the voice prompt to cancel the SMS service.

Note: The status of customer accounts using SMS service is normal. If there is no abnormality or the customer voluntarily applies for cancellation, the bank will not automatically cancel the SMS service for the customer. After the annual or monthly subscription expires, the bank will automatically extend the service. After dialing 95533, select "8 Other Services" and then select "3 SMS Signing" operation.

4. Online banking is cancelled. If online banking is enabled, you can cancel the SMS service function through online banking.

① Enter your account, login password and verification code to log in to online banking.

② After successfully logging in to online banking, click Security Center.

(3) Click SMS service, select SMS verification service, and then select Cancel to successfully cancel the SMS service function.

Special instructions:

Cancellation of SMS mode must be handled by using the original contracted mobile phone.

If the cancellation is successful, the system will automatically send a cancellation success message. If you don't receive it, it means that the cancellation was unsuccessful and you can handle it again.

The account has been reported lost, and the account funds cannot be transferred out, but it does not affect the entry of funds. The downstream business of customer's short message service will not be affected, and the upstream business of customer's account inquiry will not be affected, but account transactions such as payment cannot be handled in the upstream business.

Cancel the "Dragon Card Easy to Use" service of credit card: Please log in to mobile banking (version 4.0.9 and above) and click here to open or close the "Dragon Card Easy to Use" menu operation; If you need to cancel the "Longka Peace of Mind Edition", please dial 95533, select "Credit Card Business" and switch to manual service. In addition, in order to ensure the safety of customers' funds and the experience of using the card, our credit card will send important business reminder messages to customers, which cannot be cancelled.