Samsung mobile phone sch1959 text messages disappear automatically

Dear Samsung user:

According to your description, if the text messages on your phone are always lost automatically, we suggest you:

1. Information -Menu key-Settings-Basic settings-Delete old information-Uncheck.

2. Clear SMS data: Settings-Application Manager-All-Information-Clear Data.

3. Uninstall and delete recently installed software (excluding whether it is related to the downloaded software).

4. If it doesn't work, please back up the data in your phone (contacts, text messages, pictures, etc.), and then restore the factory settings (Settings - Reset - Restore factory settings).

If the problem persists, please bring your purchase invoice, repair card and machine to the Samsung Service Center, where professional after-sales engineers will help detect it.

For the specific location of Samsung service center, please click the following link: .samsung.com/support/ServiceLocations.asp

It is recommended that you make an "appointment in-store" repair application on Samsung's official website to enjoy priority Maintenance service: /pre-booking

After a successful appointment, please bring your machine, invoice and warranty card to visit the service center you reserved on time.

For comments, suggestions, and complaints, please click: support.samsung.com.cn/survey