I used to be worried, but now I am very upset! What pits have you stepped in the vacuum cleaner?

I used to be worried, but now I am very upset! What pits have you stepped in the vacuum cleaner? 1, it broke after the warranty period. Many people don't notice that the wireless network hand-held vacuum cleaner, although convenient and practical, is actually a consumable, because the rechargeable battery has a service life. Due to the prolonged use time, you will find that the adsorption force of the vacuum cleaner is reduced and it can't work at all. The bigger reason is the decline of the battery. In terms of the character setting of the warranty period, the warranty period of most well-known brands of cleaning appliances is 2 years for the whole machine and 3 years for the motor, while the battery warranty is only 1 year. Now only the domestic puppy vacuum cleaner battery warranty is 2 years.

The battery is broken or has passed the warranty period, so it is usually only replaced. For example, to replace a battery, we need 980 yuan. This cost is not low. Therefore, when choosing a vacuum cleaner, be sure to see the warranty period clearly. The more the warranty period, the better. Can the vacuum cleaner be repaired free of charge if it is broken during the warranty period? This is the second largest "pit" for after-sales service of some vacuum cleaners.

2, full equipment warranty ≠ completely free warranty Many people think that it is acceptable to pay for maintenance after the electrical appliances have expired. In fact, during the warranty period, the so-called whole machine warranty does not mean complete free warranty, and many well-known brands do not contain anything. For example, there is a forest, which clearly stipulates: "During the warranty period of the goods, there is no charge within the warranty range of the goods; During the warranty period of the goods, the product quality problems caused by man-made destruction/beyond the warranty period depend on the inspection situation of the maintenance station; " The whole machine is guaranteed to have no perishable parts such as motors, rechargeable batteries and accessories.

Only the goods within the warranty scope and their non-human damage can be completely free, subject to the inspection by the maintenance station. Vacuum cleaner, a sophisticated electrical appliance, is sometimes difficult to tell whether it is caused by equipment quality problems or human factors. If it is completely free of charge, it will easily become an "attic in the air".

3, the maintenance cost is expensive, and minor faults are repaired. I bought more than 600 handheld ptz before, and I haven't accidentally broken the support frame several times. Conclusion I sent it out for repair, and after the sale, it was said that the motor was broken. I either accepted the repair together or returned it, so I spent more than 200 yuan!

In the vacuum cleaner industry, "minor faults and major repairs" are as common as ever! Because the inspection of the maintenance station is not completely transparent and publicly released, customers usually feel overwhelmed.

For example, some netizens showed that it didn't take long to buy a vacuum cleaner, and this mute bar was broken. When they contacted the after-sales online customer service, they asked all the servers to send them. When it arrived, it was said that these gadgets could not be repaired, and a centrifugal tube was needed, and then a centrifugal tube was several hundred! Because it is not covered by the warranty.

There are even vacuum cleaners that have been used for a long time, or the filter element has problems with airflow. After being sent for maintenance, the motor cover is broken. Although the transportation fee is free, it takes a lot of time and energy to travel to and from the courier company.